Project Lead for eOffice in Coconut Development Board for National Informatics centre.Handled issues of eOffice portal through VM on Linux Server (Database & Application Server).Configuring Forticlient for VPN access.Installation & Activating Digital signature.Troubleshooting all Technical issues onsite & through remote..Organizing training sessions through Cisco WebEx meeting.

Incident management trouble shooting in FTTH networks. Managing Customer related issues (Customer Acquisition Activities). Installing and Servicing of ONT (Optical Network Terminal) and STBdevices. Monitoring the S1 and S2 Switch for the installation of fiber. Maintain the full activity of a UJP (Urban Jio Point). Maintain all Activity in a FSA (Feeder Serving Area). Managing the HCE team for installation and lead collection.

Worked as Software Application Support Level 1A in NIC for 1 year. Technical support for eOffice worked on Harbour engineering. Technical support for KIIFB. Trouble shot in hardware and software.

Incident management trouble shooting in network related issues. Maintains network performance by performing network monitoringand analysis, and performance tuning; troubleshooting networkproblems. Monitoring and managing Cisco based networks. Bridge, switch andLAN design along with Bridge, switch and LAN design Active involvement and coordination with the NOC team for theeffective resolution of network related problems. Troubleshooting using Cisco IOS commands.

Worked as a Network Engineer in Harvest TV for 1 year. Experience in setting up and trouble shooting in Network. Experienced in TV Channel broadcasting and scheduling Using SimsMedia caster. Experienced in live streaming using p 2 p connections. Experienced in handling router and system side troubleshooting.