IT Support Specialist: (Networking, Infrastructure, Active Directory, Office 365, Azure, VoIP, Exchange)➢ Experienced Active Directory, Group Policy and Group➢ Experienced managing Exchange Online, Teams, OneDrive➢ Experienced with Office 365, Teams, VoIP➢ Experienced managing Local Area networks, Router and Firewalls➢ Experienced supporting End users support, onsite and remote➢ Experienced working in high-volume calls➢ Experienced supporting end-users for hardware, software and applications issues remotely➢ Experienced in supporting Microsoft Teams phone and video conference systems. ➢ Consistently praised for resolving issues on time, having excellent communication, and problem-solving skills.
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It Support SpecialistOrion It Mar 2021 - Apr 2023Beverly Hills, California, United StatesRemote IT Support Specialist (Contract, Remote)Provided remote IT Tech support to 20 small to mid-size companies in LosAngeles, USA (Orion IT Customers)Helpdesk support using the Ticketing system.Managed customer’s Office365 Tenant and issue resolution.Daily end users IT Support, supporting remote using tools TeamViewer,anydesk, Quick Assist and Zoom.Supporting users with Network, VPN, Outlook, and Password, issues.Management of Domain Controller, FileServers, Backup, Azure AD Server.Managed customers Sonicwall Routers, VPN setup, DHCP configurations.End user support for Microsoft Teams, VoIP configuration and support.Managed Azure VMs (Deployment, IP Addressing, Remote Access, Point toSite and Site to Site VPN setup)
Arun Budhathoki Education Details
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Management
Frequently Asked Questions about Arun Budhathoki
What is Arun Budhathoki's role at the current company?
Arun Budhathoki's current role is IT Support Specialist at Orion IT.
What schools did Arun Budhathoki attend?
Arun Budhathoki attended Kathmandu University School Of Management.
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