Arun Cs Email & Phone Number

Bengaluru, Ka, In

Bengaluru Area, India

Operations Manager for Amazon's Search and Discovery group in India. I lead a team of 60+ Amazonians through 3 Catalog Managers, 3 Leads, specializing in Content and Catalog Quality. My team measures the quality of content and catalog, performs targeted content and catalog corrections and generates training sets to enable catalog improvements at scale through machine learning (ML) across top categories across marketplaces.Business:Content and Catalog Quality Audits: Measure health of the content and catalog in all aspects of content and catalog quality defects and recommend plan of action to enrich customer experience.-Targeted Content and Catalog Corrections: Perform semi-automated catalog corrections to enable targeted customer experience improvement.- ML Training Set Generation: Support several ML teams across globe to generate training data sets to solve content and catalog quality problems at scale

Bengaluru Area, India

From a modest start of 15-member team of contract employees, built a 60 member FTE team specializing in Content and Catalog Quality. The team measured the quality of content and catalog and performed targeted content and catalog corrections

Bengaluru Area, India

AXA Group is a worldwide leader in financial protection and wealth management. AXA's operations are diverse geographically with major operations in Europe, North America, and the Asia/Pacific area.AXA Equitable – Life Insurance (September 2007 – June 2011): Transitioned and managed a process with 24 FTEs that involved the complex procedure of Life Insurance Underwriting by reviewing the various medical documents of the insurer in United States. AXA Canada – Property and Causality Insurance (June 2009 to April 2011): Managed a process with 30 resources that involved market reservation, creating quotations, issuing insurance quotes from pre-calculated, renew contracts or change the way of endorsements, cancel and to print the contracts, renewals or amendments for Property and Asset Management. The submissions received are in a foreign language

Bengaluru Area, India

Spheris is a leading healthcare industry delivering services to leading hospitals in United States and Canada. Responsible for leading a team of 50+ medical transcription associates in converting voice into content (reports and notes) into electronic format to create patient records for top US Hospitals.