Arun Jayabal Email & Phone Number

Dubai, Ae

Umm Al-Qaiwain, United Arab Emirates

1. Warehouse Maintenance & EHS2. Inventory Management3. Purchase Order Management4. Stock deliveries to customers5. Fleet Management6. Stock Transfers7. Employee Engagement

United Arab Emirates

Roles and Responsibilities:Ensure Seamless day to day operations of Local & Cross-border distributionRegular interaction with warehouse for Inbound & outbound activitiesHandling petty cash and timely reporting of sameAccurate tracking of driver’s over-time hoursMonitoring inventory reports as per defined frequencyEnsuring HSE & quality standards are maintained at across each operations.Vehicle maintenance standards are ensured by checking records.Coordinating with Air & Sea freight team for InboundBilling:Billing report preparation for all local shipments within UAEInvoice of cross-border shipments will be verified and sent to FinanceCustomer Service:Inform customers on shipment dispatch & arrival timingProactive information on shipments delays to customersResolve each complaint from customers sensitivelyEscalations are close looped to ensure customer satisfactionHighlight issues to respective higher authorities

Coimbatore Area, India

I was handling end to end logistics operations for three facilities with 4500+ employees and 200+ vehicles.Roles and Responsibilities:Vendor managementCoordinating with warehouse team for timely inbound & outboundVehicle compliance managementPetty cash handlingRecording of employee overtime hoursDrivers and Distribution AssistantsStatutory compliance managementDaily operation and Maintenance functionAddressing customer escalationsSharing reports to the management on daily basisMIS and invoicingVendor Management:Ensuring Service level agreement is met on daily basisComplaints management of transport service across Client siteEnsure compliance of vendor KPI’sMonitoring/validation of vendor reportsCompliance Management:Ensuring vendor agreement and license renewalVehicle and drivers document renewalEnsuring HSE and Quality standards are maintained across each operationEnsuring vehicle maintenance checks are in place and maintenance is being trackedCustomer Service:Ensure that staffs work towards the customer delight at all times.To have a very pleasing and approachable personality and disposition on ground.Finding ways to personalize service and meet with the customers unexpressed needs.To address customer grievances within 24hrsKeep the escalation queries highlighted and followed till customer satisfied.Billing & Data Management:Hunting of false billingManagement of billing as per MSA(Management service agreement)Reports to management on vendor performanceCo-ordination with finance team for billing deductionsAll vital reports related to billing and finance

Coimbatore Area, India

I was handling end to end logistics operations for three facilities with 4500+ employees and 200+ vehicles.Roles and Responsibilities:Vendor managementCoordinating with warehouse team for timely inbound & outboundVehicle compliance managementPetty cash handlingRecording of employee overtime hoursDrivers and Distribution AssistantsStatutory compliance managementDaily operation and Maintenance functionAddressing customer escalationsSharing reports to the management on daily basisMIS and invoicingVendor Management:Ensuring Service level agreement is met on daily basisComplaints management of transport service across Client siteEnsure compliance of vendor KPI’sMonitoring/validation of vendor reportsCompliance Management:Ensuring vendor agreement and license renewalVehicle and drivers document renewalEnsuring HSE and Quality standards are maintained across each operationEnsuring vehicle maintenance checks are in place and maintenance is being trackedCustomer Service:Ensure that staffs work towards the customer delight at all times.To have a very pleasing and approachable personality and disposition on ground.Finding ways to personalize service and meet with the customers unexpressed needs.To address customer grievances within 24hrsKeep the escalation queries highlighted and followed till customer satisfied.Billing & Data Management:Hunting of false billingManagement of billing as per MSA(Management service agreement)Reports to management on vendor performanceCo-ordination with finance team for billing deductionsAll vital reports related to billing and finance

Coimbatore Brooke Fields

Ensuring Sales productivity, stock availability and customer satisfaction.Sales Productivity:Implementation of Category initiatives according to the season and analyzing the results.Implementing best practices of up selling and cross selling.To motivate staff & managers and maintain morale.Visual Merchandising:Planning layouts depending on new lines and seasons.Theme wise or collections wise display ensured.Determine fast and slow moving items and derive upon a plan of action.Stock Management & Reports:Maintaining Never out of stock for high throughput.Raising the request well in advance to receive the stock earliest.

Logistics And Supply Chain Management

Diploma, Electrinics And Communication Engineering, Second Class

Education record