Implemented PMWeb, Managed project communications between multiple contractors, multiple design and engineering consultants, ensured a seamless document management system. Project cost management, generating quarterly reports and client dashboards.Connecting all project teams on one platform ensures project progress, project cost control, and on-time completion

Implemented and managed SAP & SharePoint-based ERP solution for a Grade A certified design & construction supervision consultant, AlKhaleej Engineering & Industrial Consultant. A company that has 20 Plus construction supervision projects, 11 design projects, and an active support function team of HR, Finance, IT, Tender, QS & QAQC. Implemented a new Performance management system for the organization. Framed KRAs and KPIs for all business units. Revised the existing organization structure, created the employee handbook, assigned KPIs & incentive structure across the board. Evolving a better authority matrix driving performance and career development.Implemented manpower budgeting and planning across the organization, and framed a skilled online hiring system in turn reducing hiring costs by 55%.

Restructured the recruitment process from registration to offer closure, induction, onboarding formalities & sponsorship transfer. HRMS implementation- From shortlisting vendors, SOP creation for each HR function, and handheld the implementation of the new HRMS software.Emphasizing and streamlining the company authority matrices under administration procedures.Created the “Employee Handbook” – All HR policy and procedures as per Qatar labor law The organizational Annual Leave plan was implemented across all projects

Heading talent acquisition, employee engagement, retention, Policy framing, and implementation, governing talent management for 850 employees.Key Duties & Achievements:• Managing the recruiters to ensure recording job vacancies from various departments, obtaining the job descriptions, wage criteria, job attributes, skills required, and hiring timeline.• Understanding and studying the legislations of the Qatar labor law, preparing corporate documents on policies, procedures of wage payments, and dispute settlement procedures in accordance to the same.• Implemented manpower planning in the organization, and framed a skilled online hiring system in turn reducing hiring costs. • Creating, amending, and updating enterprise documents defining the process and procedure to analyze and implement workplace relation policy and criteria, performance and productivity evaluation procedures, and productivity-based wage adjustment system. • Created the employee handbook, assigned KPIs & incentive structure across the board. Evolving a better authority matrix, driving performance and career development. • Supervising the formation and recurrent meetings of employee feedback committees to ensure there is employer transparency and receipt of employee feedback. Motivate maximum employee participation across all levels and departments of the organization. • Monitoring and handling employee requests, their grievances, and disputes if any. Issuance of memos and warnings as required maintaining disciplinary standards. • Provide constructive suggestions and advice to higher management on the amendment or creation of new policies to improve the work environment, inter-departmental communications, staff performance, and other disciplinary matters. • Revamped the company accommodation, and restructured 750 employees in 4 camps based on grades, shifts, nationality, and religion. Implemented structured policies and Reduced the cost of consumables by 36%.

Reported to the AVP & Country Head of Operations. Managed 9 direct and 20 indirect reports• Launched operations ahead of client target date with planned headcount post product and process training meeting all quality requirements. • Set up the Office infrastructure, and designed the office interiors, procurement, conference room & IT layout. • Recruited and trained the required headcount to golive on the production floor with 1500 employees over a record-breaking time span of 6 months Vs 14 months. • Established a complete HR system with an effective training process, employee engagement, monthly rewards & recognition.

Deputy HR Manager - India (July 2009 – April 2010) Asst. HR Manager – India (July 2008 - June 2009)• Hired 3000 Technical Support Agents for DELL Computers within a record-breaking time of 8 months. Meeting client certifications while hiring and training process. • Implemented employee Rewards & recognition program that was replicated across 11 countries across the globe. • Reporting to the GM human resources with 8 direct reports and 35 indirect reports.

• Telephonic support - Troubleshooting Microsoft products for US-based clients. • Microsoft Project: – o Operating System installations.o Troubleshooting Operating System errors.o Internet connectivity & web browser issues. o Networking issues both wired and wireless in-home & SMB network setups.o Cleaning up virus attacks & improving system performance issues. • Awarded as one of the top 5 agents with the highest resolution rate.