1. Product Management : Mentoring and Product Management, New Product Development– Conceptualizing Software product for Thread Manufacturing Industries, Hotel/Motel Frontdesk PMS System, Small and Medium size Business accounting and track daily expanses reports, Healthcare Industry, Product Engineering, Design and Architecting Software Products,Responsible to review various processes at the organization and update / amend the same. 2. Business Development Management : Identification of potential customers with the help of various sources that includes- information received from market study, references and strategic business partners, taking offshore work from overseas to developed under my team and to provide quality and valuable work.3. Customer Relationship Management : Interacting with customers as a Head of Pre Sales Team. Responsible to negotiate the product cost and the order conversion. Responsible to monitor the revenues from existing as well as new product introduction. Responsible to monitor and increase Customer Satisfaction based on the quarterly Customer Satisfaction Survey.