Arun Kumar Email & Phone Number

Noida, Uttar Pradesh, India

Job responsibilities 01 Working experience on Television Broadcasting technology.02 Expertise on Satcom Devices, VSAT, DSNG and Travelling Satellite Terminals.03 Knowledge of Modulators/Demodoulators LNB/LNA, BUC, HPA, SSPA, , IRDs, L bandsplitters,etc.04Hands-on on Installation & Testing of Antenna for Down-linking and Uplink 05 Expertise in Video Encoders, Decoders,and Satellite Systems.06 Transmission on HD/SD signals on required standards for Live Programs.07 Working knowledge on other studio equipment.08 Responsible for ensuring audio video quality for the studio.09 Providing uplink signals for Event Transmissions, Live matches.10 Cooperative works with OB and Studio Equipment.11 Knowledge on Switches, routers and other networking devices.12 Basic Knowledge of Multicast, Uni-cast, broadcast, RTP, UDP, RTSP, LAN, WAN etc.13 Certified of CCNA14 Project Management.15 Shift Operational activities for 24 × 7.16 Customer service orientation as per requirement17 Preparation of reports as per asked by Authorities18 Troubleshooting & reporting to concern authorities of problems faced in shift hours within a defined time-line.19 Preparation, Testing and installation of equipment for scheduled live events.

Gurugram, Haryana, India

Monitor and respond to phone requests, email, or chat about technical cases for new and existing customers.  Every day handle technical support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.  Customer must communicate clearly help to both technical and non-technical.  Fault diagnostic and on-site troubleshooting.  Installations and troubleshooting of all types of customer oriented field problems.  Completion Of Necessary Paperwork And Service Sheets To Be Submitted Back To The Office  Technical support to VSAT installation, commissioning as well as troubleshooting to our client.  VSAT Installation and Maintenance. ( 1.2m, 1.8m , 2.4m, 3.8M )  Bank Lease line Network Maintenance.  Cisco Device installation and Configuration.  Hughes, IP Star, iDirect, Gilat, Satcom & ViaSat  Ku, C, Ext-C Band ,PAMA & DAMA terminals  Installation & maintenance of RF equipment’s

Noida, Uttar Pradesh, India

• Customer Satisfaction• Maintenance & Repair (VSAT and Lease line BSNL and MTNL)• Field Service• Telecommunication• New Cisco Router installation, Integration, swapping and port swapping.• Maintain and Installation of LAN, WAN and WI-FI networks.• Cisco Router 1900 and1800 and Cisco Switch 2900 installation, configuration and Maintenance. • I identify all customer complaints / issues, and prepare an action plan for all complaints. • Troubleshooting Leased line and ISDN connectivity.• Generating the Customers utilization and monthly reports and Performance reporting as per the requirement.• Link Migration & Commissioning the New link.• Ability to work with flexible timing.• Learning new technologies and deepening customer network knowledge; has strong self-learning and self-motivation skills.

Noida, Uttar Pradesh, India

Responsible for live telecast of the live Event • Coordination with Studio, PCR, MCR. • Maintenances of DSNG Generator, Encoder, Up-Converter, SSPA/HPA, LNA/LNB. • Completion of necessary paper work and service sheets to be submitted back to office.