Floor Management

Professional Gist Qualified and result oriented Team Manager with 7 years of experience in BPO including Global organizations. Customer service and sales professional throughout have enhanced with each role and assignment. Presently working with a MNC where I have had the opportunity to strengthen my business perspective and People management. Here I had the opportunity to handle various teams including escalations management team. Implemented successfully Driving Performance ( Sales ) on a Real time basis across the floor, with focused approach on enhancing my people management skills and drive for results..