Arun Kumar Govindhraj Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

•Greet and develop an ongoing relationship with customers.•Help customers care for and maintain their vehicles.•Serve as liaison between the service manager, shop foreman, parts personnel, technicians and warranty administration.•Support dealership goals for service by generating high sales of services and parts.•Inspect vehicles and apply proper resources to accurately identify and verify vehicle mileage and service needs.•Provide customers with information on part warranties and potential savings.•Administer new and used vehicle warranty repairs in accordance with warranty specifications.•Write and verify accurate repair orders and include supporting documents.•Contact customers to keep them in the loop throughout the repair process and communicate when the vehicle is ready for pickup.•Meet requirements of state and federal law for auto repair and consumer protection.

Tamil Nadu, India

Warranty Manger- KIAManaged warranty claims and spare parts replaced under warranty. Taking all major warranty decisions as per the OEM guidelines/ manual. Providing information on warranty policies and supervise both the replacement of failed parts/ aggregates replaced under warranty as well as disposal of the same.

Al Ahmadi, Kuwait

Kozhikode, Kerala, India