Arun Kumar Narayanan Email & Phone Number

Chennai Area, India

• Lead and Manage Service Delivery of International Supply chain & Logistics Process(Order Management, Procurement / Imports-Exports, Shipping & Logistics activities) for OLAM Packaged Foods Business in Ghana and.
• Plan and Manage Projects to ensure the performance & delivery of the services withintimelines. Manage Process Migration and Transition of shipping & Logistics activities.
• Hire, Train and maintain the high-quality team, track service metrics SLA/TAT, manage FTE
• Manage SCM Projects. Oversee Design/Implementation, fix process flow issues.
• Optimize supply chain activities and documentation for productivity
• Provide knowledge to the team to enable the design of architecture, business processes, tech and data solutions

Chennai Area, India

• Service Delivery Management- Head a Shared service center providing specialized BPO Services for Logistics Service Providers. Ensure performance delivery, service level achievement, savings and contract assurance..
• Lead, plan, direct and control all activities related to the daily operations. Identify and sort issues impacting on achievement of service delivery.
• Transition and Transformation: Oversee the management systems that provide the controls necessary for effective service management, resource management, contract management and Billing Process.
• Human Resource -Personal administration, Recruitment, Remuneration, Performance appraisals. Managed 8 direct and 140 indirect reports across the COE
• Managed Cash flow & operational budget activities for services. Evaluate & report COE Performance.
• Stakeholder Management: Manage overall internal/external Client relationships.

Chennai, Tamil Nadu, India

Managed transition and Service delivery of Sea-Air Import/Export Documentation /Operations activities -Pre Alerts/Cargo Arrival Notice/ Invoicing /DO/payment to Liners /B-L Draft /Transport Instructions/ shipment booking/ CFS Outturn/Cargo tracking/Manifest filing).

Chennai Area, India

Warehousing & Logistics Management

Chennai, Tamil Nadu, India

Transport Management: Supervised the loading, scheduling, planned dispatch and routing of consignments to respective destinations.Managed Delivery of Inbound shipments through chain of Delivery staffs.Synchronization of Logistics and Scheduling to achieve the perfect Linehaul.

Bachelor'S Degree, Mathematics

Certification In Application Programming, Ms Sql Server Programming, Sql ( Ansi), Java 2

1St Class

Activities and Societies: Kendriya Vidyalaya