● Making, servicing, and supervising loans ● Providing technical advice, guidance, and credit counseling to loan applicants● Performs other duties and responsibilities as assigned ●Conducted loan inquiries, loan verification, customer visits, loan repayments and loan due amount collection● General office support including; receptionist relief, notarizing documents, ordering supplies and fax / copy / scan duties●Assist customers with completing loan applications and other related loandocumentation.

● Greeted customers to the store,following through on requests and orders. ● Ensured the shop floor was maintained to a high standard and all merchandise was displayed neatly at all times, especially during busy periods. ● Carried out all transactions on cash register, including cash, card payments, andrefunds or exchanges. ● Regularly trusted to open and close store, including balancing the cash drawer. ● Successfully handled customer complaints by resolving issues and offering discounts when appropriate, with manager's approval.● Provide fast and friendly customer service