• Handling the complete process transition as part of a core credit team, i.e. the completeGlobal credit and master data operations for Nuance.• Setting up of policies and procedures for credit process.• Complete sanity check and risk mitigation by cleansing the existing error driven data toensure the process is on track to benefit the growth of the company.• To closely monitor all business transactions to identify fraudulent customers/deals.• To mitigate risk by performing an in depth financial analysis and credit review oncustomers, both new and existing to ensure they are credit worthy.• To identify customers’ prone to become delinquent or undergo high financial stress andrecommend them to be placed on Credit hold/revise credit line.• Reviewing all cash basis deals, extended payment terms.• Sales query, customer onboarding, customer pricing and quoting are the other keyprocesses efficiently transitioned.• To ensure complete risk is mitigated for proper Revenue recognition and better DSO forthe company.• Dashboard & MIS reporting• Insights & Analytics

· Evaluating Credit worthiness of corporate entities through financial statement analysis, ratio analysis, business and payment history analysis.· Financial analysis and set up a credit line for all business transactions for the NAMER region.· Resolve complex issues with various teams in the Order to Cash organization.· Assess the risk involved in operational processes and making sure the policies are adhered too across O2C.· Excelled in client servicing and managing customer queries.· Review extended payment terms request both transactional and customer level and approve / decline as deemed appropriate.· Advise and plan along with Collections, AR & Sales to make sure the customer & company are mutually benefitted from every deal.· Work with other global centers to ensure any issue/deal is processed with utmost diligence and the TAT is maintained.· Prepare executive summary on clients as and when required and advise the management on critical business decision pertaining either to high dollar transactions/payment terms/placing a customer on business hold.· Key point of contact for all escalations, approvals and managerial advise on the clients/portfolio given.· Knowledge on Oracle products and services.· Excellence in process knowledge and performance has landed me a role in processimprovement and planning, along with process documentation for the entire CREDIT process – NAMER.• Assistance provided by ensuring smart work is practiced across the team.

Jun – Jul 2012 : TraineeAug 2012 onward : Sr. process analyst (Quality & Research)Nov 2012 onward : + TrainingJan 2013 onward : + Client servicingMay 2013 onward : + Team lead + work flow managementJul 2013 onward : + HiringNov 2013 onward : + Process Supervisor (S.M.E)Dec 2013 onward : + Key Contact person – Escalation ManagementMar 2014 onward : + Lead Process Associate (Promoted to the Next Level) · Was the only trainee assigned to Quality & Research from induction.· Learnt financial analysis methods and risk management solutions on-the-job, to evaluate a company’s performance and assign a D&B credit rating.· Consecutive Star Performer for Two years since process inception.· Have trained Eight batches of about 40+ trainees. Developed a more efficient training module to get trainees learn from real-time production scenarios.· Excelled in client servicing and managing customer queries.

Marketing and Sales of Imaging Equipment of GE· Constant monitoring of customer requirements and future prospects.· Marketing strategy based on customer’s needs, expectations, and market trends.· Relationship building with key doctors to retain valuable clients.· Achieved monthly targets every month.· Participated in three national level Obstetrics & Gynecology conferences.