Guidewire Business Analyst
CurrentProduct: Guidewire Policy Center (Forms sector)- Collaborated with stakeholders to gather and analyze business requirements for Guidewire applications.- Created and maintained detailed documentation of business processes, functional specifications, and system configurations.- Assisted in configuring and customizing Guidewire PolicyCenter, BillingCenter, and ClaimCenter to meet business needs.- Participated in testing processes, including developing test cases, executing tests, and documenting results to ensure application quality.- Provided user support by troubleshooting issues and offering solutions related to Guidewire applications.- Assisted in the development and delivery of training materials and sessions for end-users.- Identified and suggested improvements for business processes and system functionality.- Improved end-user satisfaction by providing timely and effective support in requirements.