Arun Singh Thakur

Arun Singh Thakur Email and Phone Number

Operation Manager @ AT&T
Bengaluru, KA, IN
Arun Singh Thakur's Location
Bengaluru, Karnataka, India, India
Arun Singh Thakur's Contact Details

Arun Singh Thakur personal email

About Arun Singh Thakur

Experienced Operation Manager with a demonstrated history of working in the telecommunications industry. Skilled in Service Delivery, Service-Level Agreements (SLA), ITIL, People Management, and IT Service Management. Strong support professional with a HSC focused in science and Mathematics from St.Joseph's Convent.

Arun Singh Thakur's Current Company Details
AT&T

At&T

View
Operation Manager
Bengaluru, KA, IN
Arun Singh Thakur Work Experience Details
  • At&T
    Operation Manager
    At&T
    Bengaluru, Ka, In
  • At&T
    Operation Manager
    At&T Aug 2015 - Present
    Bangalore Area, India
  • Acs A Xerox Company
    Shift Manager Gnoc
    Acs A Xerox Company Dec 2005 - Aug 2015
    •Managing Global NOC Operation, handling team in Dallas (US), Monterrey (Mexico) and Bangalore (India) as primary NOC and Data Center Operation.•Handling and managing team of 40 members globally being single point of contact for 1st level escalation.•Process owner for GNOC SOPs, Audits internal practice to ensure complete compliance with applicable laws and regulations.•Prepare and review daily report for all team member for performance measurement as part of Quarterly and fiscal review.•Monitors performance against client-defined factors that are critical to quality. Gives ongoing performance feedback and complete annual performance appraisals for all staff.•Effective Vendor Management – Escalations and Building Relationship, conduct meeting with team and vendor manager to discuss grievance impacting SLA•Phase by phase update to entire team until go live.•Provide training to new joiners and groom them in daily operations.•Prepare shift roaster, shift allowance report, RCA report, employee daily report.
  • Sify
    Network Engineer
    Sify Sep 2005 - Dec 2005
    Indore Area, India
    Was handling Wireless customer as well as NOC Operations
  • Cms Computers Ltd
    Network Engineer
    Cms Computers Ltd Jun 2003 - Sep 2005
    Raipur Area, India
    This was my first job was a field engineer giving all type of network, hardware support , Was directly interacting with the clients.

Arun Singh Thakur Skills

People Management Itil Vendor Management Service Delivery It Operations Ccna Customer Service People Skills Incident Management Management Itil V3 Foundations Certified Service Management Itil Certified Data Center Networking Sla It Service Management Transition Management Cisco Systems Products

Arun Singh Thakur Education Details

Frequently Asked Questions about Arun Singh Thakur

What company does Arun Singh Thakur work for?

Arun Singh Thakur works for At&t

What is Arun Singh Thakur's role at the current company?

Arun Singh Thakur's current role is Operation Manager.

What is Arun Singh Thakur's email address?

Arun Singh Thakur's email address is ar****@****ail.com

What schools did Arun Singh Thakur attend?

Arun Singh Thakur attended Manipal Academy Of Higher Education, Manipal, Sir Hari Singh Gour Mahavidyalaya, Sagar, St. Joseph Convent Higher Secondary School Sagar.

What skills is Arun Singh Thakur known for?

Arun Singh Thakur has skills like People Management, Itil, Vendor Management, Service Delivery, It Operations, Ccna, Customer Service, People Skills, Incident Management, Management, Itil V3 Foundations Certified, Service Management.

Not the Arun Singh Thakur you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.