Arun Tamang Email and Phone Number
As an IT Support Officer at Swoop, I configure and manage Microsoft Cloud O365/Azure Stack, Windows Server, and network devices for various clients. I also serve as the central point of contact for customer IT requests, ensuring high-quality communication and service delivery in line with agreed SLAs. I have multiple certifications in Microsoft Azure, SharePoint, OneDrive, Teams, and critical thinking and problem solving.I graduated with a Bachelor's degree in Information Technology from Victorian Institute of Technology (VIT) in 2020, where I gained a solid foundation in virtualization, basic networking, communication, and management. I am passionate about technology and always eager to learn and develop my career both personally and professionally. I thrive in collaborative and diverse teams, where I can contribute to the organization's goals and vision.
Swoop
View- Website:
- swoop.com.au
- Employees:
- 75
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Information Technology Support OfficerSwoop Oct 2023 - PresentSydney, New South Wales, Australia
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Information Technology Support OfficerHsm It Solutions Sep 2022 - Oct 2023Suite 3 Level 2 1C Grand Ave, Rosehill Nsw 2142Configure Microsoft Cloud O365/Azure Stack (Azure AD, Office 365 Applications and Administration Support) Work with Microsoft Windows Server Stack i.e., Active Directory, DNS, DHCPAssist in investigation and resolution of network, server and system Issues on a daily basisServe as the central point of contact for customer IT requests within the AU Platforms and Cloud Team through ConnectWise Manage & ControlPerform regular monitoring of Hardware, software, Server, and Networking Devices to identify any possible intrusions and managing these devices to keep system runningManage Customer expectations with a high standard of communication and detail, in alignment with agreed SLA’s -
Store Team MemberWoolworths Group Oct 2019 - May 2022Sydney, New South Wales, Australia• Provided friendly and professional customer service to up to 100 customers daily• Adopt an inclusive approach to decision-making situations during rush hours• Deliver excellent individual performance in a team of more than 20 staff daily and rewarded gift cards• Guide potential customers to discover their requirements and then offer the best solution to make sure those needs are fulfilled. • Leadership skills developed while supervising a new team of more than 10 staff from the previous year• Effective communication skills developed through regular team talks, giving and receiving feedback with a wide range of staff • Closely working with line managers about load-receiving, stock handling, and managing displays in the store -
Information Technology Help DeskOccupational Therapy Kids Academy Oct 2021 - Apr 2022Sydney, New South Wales, Australia
Arun Tamang Education Details
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Information Technology
Frequently Asked Questions about Arun Tamang
What company does Arun Tamang work for?
Arun Tamang works for Swoop
What is Arun Tamang's role at the current company?
Arun Tamang's current role is Information Technology Support Officer at Swoop | Microsoft Azure.
What schools did Arun Tamang attend?
Arun Tamang attended Victorian Institute Of Technology (Vit), Qiba.
Who are Arun Tamang's colleagues?
Arun Tamang's colleagues are Mason Xa, Rob Ower, India Imiela, Adrian Scott, Shafee Wheeler, Arshad Hassim, Craig Dunling.
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