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Arun Thampy is listed as Owner of Right Angle Client Support Engineer 🔥 | Supporting clients to achieve their awesomeness 🎯 at Celtrino, a company with 30 employees, based in Kochi, Kerala, India. AeroLeads shows a matched LinkedIn profile for Arun Thampy.
Arun Thampy previously worked as Client Support Engineer at Celtrino and Client Support Specialist at Sutherland. Arun Thampy holds Bachelor Of Engineering - Be, Computer Science from Selvam College Of Technology.
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I have over 5 years of experience working in client support. Currently, I work as Celtrino’s Client Support Engineer, Manage all client's issues and if required escalate it to required departments., Analyze client issues and develop necessary actions and ensure optimal levels of client satisfaction to provide appropriate. and Monitor all assign cases for customer support and update all activities on company tracking system..Previously, I was Client Support Specialist at Sutherland, where I respond to client queries in a timely and accurate way via phone email or chat. Working with a sales team to create better methods to address my client's complaints and Respond to and resolve complex client issues through incident recognition research and escalation and follow up. Competencies: Networking · Microsoft Office · Computerized System Validation (CSV) · Electronic Data Interchange (EDI) · Client Relations · Customer Relationship Management (CRM) · Client-focused · Customer Experience.
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Kochi, Kerala, India
📌 Manage all customer issues and if required escalate it to required departments.📌 Monitor all assign cases for customer support and update all activities on company tracking system.📌 Manage requests from internal and external clients and resolve it through email and phone.📌 Analyze customer issues and develop necessary actions and ensure optimal levels of.
Kochi, Kerala, India
📍 Respond to customer queries in a timely and accurate way, via phone, email or chat.📍 Share feature requests and effective workarounds with team members.📍 Respond to and resolve complex client issues through incident recognition, research and isolation, resolution, escalation and follow up.📍 Update on new design, product and technology changes.📍 Listening.
Kochi, Kerala, India
⚙️ Managing a team of representatives offering customer support.⚙️ Overseeing the customer service process.⚙️ Resolving customer complaints brought to your attention.⚙️ Creating policies and procedures.⚙️ Planning the training and standardization of service delivery.⚙️ Handling customer concerns and complaints in a timely manner.⚙️ Managing payment and.
Other employees you can reach at celtrino.com. View company contacts for 30 employees →
Paul Irwin
Colleague at CeltrinoIreland, Ireland
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Varghese.K. Variyadan
Colleague at CeltrinoKochi, Kerala, India, India
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Aparna K.S
Colleague at CeltrinoErnakulam, Kerala, India, India
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Katie Nolan
Colleague at CeltrinoIreland, Ireland
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Eoghan Smyth
Colleague at CeltrinoIreland, Ireland
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Shari Pillai
Colleague at CeltrinoKochi, Kerala, India, India
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Rahul Raj Vb
Colleague at CeltrinoKochi, Kerala, India, India
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Juby John
Colleague at CeltrinoSwords, Fingal, Ireland, Ireland
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Jithesh Kv
Colleague at CeltrinoKerala, India, India
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Amanda Haigh
Colleague at CeltrinoCanberra, Australian Capital Territory, Australia, Australia
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Activities and Societies: English Club, Web designing workshops, Quiz clubBE CSE is a 4 Years’ undergraduate course that deeply talks.
Activities and Societies: Science Club, Social Club, IT Club
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Arun Thampy works for Celtrino.
Arun Thampy is listed as Owner of Right Angle Client Support Engineer 🔥 | Supporting clients to achieve their awesomeness 🎯 at Celtrino.
Arun Thampy is based in Kochi, Kerala, India while working with Celtrino.
Arun Thampy has worked for Celtrino, Sutherland, and Pybotic Labs Pvt Ltd.
Arun Thampy's colleagues at Celtrino include Paul Irwin, Varghese.K. Variyadan, Aparna K.S, Katie Nolan, and Eoghan Smyth.
You can use AeroLeads to view verified contact signals for Arun Thampy at Celtrino, including work email, phone, and LinkedIn data when available.
Arun Thampy holds Bachelor Of Engineering - Be, Computer Science from Selvam College Of Technology.
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