Arun Tom Email & Phone Number

Bengaluru, Karnataka, India

• Playing a pivotal role in providing technical consultation for SAP On-Prem, AWS, GCP, and Azure cloud environments, ensuring efficient coordination and solution delivery
• Leading SAP HANA Enterprise Cloud projects, including data center setups and customer builds in AWS, Azure, and GCP environments
• Overseeing infrastructure services as Service Owner/SRE Tech Lead, focusing on private cloud editions, providing technical oversight and client engagement execution
• Designing and implementing HANA scale-out solutions, delivering tailored service designs, and solving critical production issues
• Executing new site-to-site VPN tunnel setups in AWS for hybrid cloud solutions and configuring private edition cloud solutions with DR replication
• Successfully managing multiple storage migration projects and implementing GCP monitoring solutions

Bengaluru, Karnataka, India

• Provided Level 3 engineering support for Linux systems in HP’s On-Prem data center, addressing escalated issues and system builds
• Implemented customer-specific solutions like SAMBA, SFTP, DNS, and Apache
• Engaged in change, incident, and problem management and performed root cause analysis
• Rectified the technical issues by coordinating with vendors like SuSE, RedHat, IBM, and HPE
• Worked on operational improvement plans and validated new customer solutions with the architect team

Bengaluru, Karnataka, India

• Managed data center operations at Hewlett Packard Data Centre, including hardware installation and Linux OS configuration
• Contributed to ensure network configuration/user accessibility, troubleshoot Linux issues, and managed filesystems for Oracle databases
• Performed kernel parameter tuning and created storage LUN presentation

India

• Administered Linux OS on user desktops and servers, ensuring system upgrades and efficient operations
• Managed server administration in SuSE, RedHat, and CentOS Linux platforms and provided remote desktop support

Engineering Diploma In Computer Hardware Maintenance

Bachelor Of Technology, Computer Science And Engineering