Arun Tom Email & Phone Number

Bengaluru, Karnataka, India

• Playing a pivotal role in providing technical consultation for SAP On-Prem, AWS, GCP, and Azure cloud environments, ensuring efficient coordination and solution delivery• Leading SAP HANA Enterprise Cloud projects, including data center setups and customer builds in AWS, Azure, and GCP environments• Overseeing infrastructure services as Service Owner/SRE Tech Lead, focusing on private cloud editions, providing technical oversight and client engagement execution• Designing and implementing HANA scale-out solutions, delivering tailored service designs, and solving critical production issues• Executing new site-to-site VPN tunnel setups in AWS for hybrid cloud solutions and configuring private edition cloud solutions with DR replication• Successfully managing multiple storage migration projects and implementing GCP monitoring solutions• Collaborating with NetApp for volume pinning changes and optimizing infrastructure using AWS services like EC2, VPC, EBS, AMI, S3, and EFS• Architecting and securing infrastructures in AWS, GCP, & hybrid-cloud environments, utilizing IAM, KMS, and API Gateway tools• Spearheading storage migration projects and developed GCP backup solutions• Contributing to continuous operational improvement plans, validating new solutions in POCs, and ensuring service quality and SLA compliance

Bengaluru, Karnataka, India

• Provided Level 3 engineering support for Linux systems in HP’s On-Prem data center, addressing escalated issues and system builds• Implemented customer-specific solutions like SAMBA, SFTP, DNS, and Apache• Engaged in change, incident, and problem management and performed root cause analysis • Rectified the technical issues by coordinating with vendors like SuSE, RedHat, IBM, and HPE• Worked on operational improvement plans and validated new customer solutions with the architect team

Bengaluru, Karnataka, India

• Managed data center operations at Hewlett Packard Data Centre, including hardware installation and Linux OS configuration• Contributed to ensure network configuration/user accessibility, troubleshoot Linux issues, and managed filesystems for Oracle databases• Performed kernel parameter tuning and created storage LUN presentation

India

• Administered Linux OS on user desktops and servers, ensuring system upgrades and efficient operations• Managed server administration in SuSE, RedHat, and CentOS Linux platforms and provided remote desktop support

Engineering Diploma In Computer Hardware Maintenance

Bachelor Of Technology, Computer Science And Engineering