Arun Varghese Email & Phone Number

•7+ Years of Experience in providing IT solutions for different Domains, Service Lines and Industries with proven track record in increasing productivity,quality, and customer satisfaction.• Wide range of experience supporting On-site End users, Mac systems, windows machines, Jamf, Intune, Okta, Freshservice, Device Management, Cross Domain and Leadership support.• Strong experience in leading and managing the IT team and ticketing tool services eg: Incident, Service request, Problem and change management.• Experience on AD, DNS, DHCP, SCCM, File Server, Sharepoint, IP Phones, Skype - Video conferencing devices, Network devices and tape library.• Effective interacting skills with clients, End-users, vendors and Leadership.• Experience in End-user training. • Wide range of experience in Onboarding and Offboardingand into IT Mobility support.• Experience in Asset management and the life cycle Management.• Experience in UAT testing of desktop and Mobile applications.