Arun Kumar Chander Email & Phone Number

Calgary, Canada Area

• Monitoring the movement of about 10 Inbound and Outbound Trailers daily that enter the yard.
• Assisting the yard control with 25-30 trailer bookings like Canadian pacific, bison, Canada cartage etc.
• Auditing close to 800 pallets and reporting discrepancies
• Complete Yard audit, of 1018 trailer capacity thereby recording and reporting damage trailers
• Preparing 4-5 reports daily, specific to home depot
• Managing and coordinating 4-5 shunt truck operations daily

Chennai Area, India

• Increased food and beverage revenue by 10% as a direct result of newly implemented marketing efforts to include email and social media marketing, online table booking app, free delivery within radius of 5 kms, tie up.
• Maintained food and beverage costs under budget through fiscal 2014to 2017
• Resolved aging accounts receivable issues resulting in no bad debit write offs, coordinated and helped the management in renegotiating several contracts in order to reduce expenses
• Formulated and created the "experience" for hotel guests by leading the Management Committee and introducing various promotional techniques like corporate/group discounts, attractive gifts for guests, menu planning and.
• Reduced food, liquor and supply cost significantly and maintained a consistent 28% food and 18% liquor cost, by implementing standard and inventory control by conducting regular audits, trainings and feedbacks
• Trained and mentored new hires regarding company policies and procedures for standardized operations in food and beverage service outlets to include restaurants, bar, dining and banquet halls

Chennai Area, India

• Implemented a delivery and outdoor catering service in 2012 which increased revenue over $75k
• Oversaw supervisors, banquet captains, servers, houseman and bartenders in daily planning and operations, and created a motivating "team spirit" environment to increase staff productivity
• Developed service standards and training manuals for all food and beverage employees through weekly training, through cross training, integrated personnel to maximize efficiencies and maintained low employee turnover
• Resolved many customer complaints and always ensured that the customers leave satisfied

Bengaluru Area, India

• Golden Palms Spa and Resorts is a luxury 5 star resort in India with 200 rooms
• Responsible for conducting daily meetings with the team about the upcoming events, relayed important information to the team to discuss projects, current revenue and forecasting for the week
• Monitored Inventory and documented supply count to ensure new products are ordered in timely manner, reviewed and submitted food, liquor invoices to Accounts Payable
• Inspected workstations to ensure clean,sanitized,and prepped work surfaces before the start of the shift
• Coordinated activities among various departments such as kitchen, dining room, cafeteria, and banquet operations ensuring residents are satisfied with their dining experience

Bengaluru Area, India

• Managed a team of 25 banquet team members to achieve successful, flawless events
• Successfully planned and organized numerous banquet events and requisition lists
• Initiated break shift process for the team which saved the management cost by 20% resulting in bonus payouts
• Coordinated closely with service and kitchen staff to ensure timely service for events and planned and managed high volume events like summer concert Series, weddings, banquets