Arun Kumar Chander Email & Phone Number

Calgary, Canada Area

• Monitoring the movement of about 10 Inbound and Outbound Trailers daily that enter the yard.• Assisting the yard control with 25-30 trailer bookings like Canadian pacific, bison, Canada cartage etc.• Auditing close to 800 pallets and reporting discrepancies• Complete Yard audit, of 1018 trailer capacity thereby recording and reporting damage trailers• Preparing 4-5 reports daily, specific to home depot• Managing and coordinating 4-5 shunt truck operations daily• Coordinating the movement of trucks with inbound and outbound office• Scheduling, training and supervising 25-30 guards perform their daily duties

Chennai Area, India

• Increased food and beverage revenue by 10% as a direct result of newly implemented marketing efforts to include email and social media marketing, online table booking app, free delivery within radius of 5 kms, tie up with Zomato and trip advisor• Maintained food and beverage costs under budget through fiscal 2014to 2017• Resolved aging accounts receivable issues resulting in no bad debit write offs, coordinated and helped the management in renegotiating several contracts in order to reduce expenses• Formulated and created the "experience" for hotel guests by leading the Management Committee and introducing various promotional techniques like corporate/group discounts, attractive gifts for guests, menu planning and special menu for children• Reduced food, liquor and supply cost significantly and maintained a consistent 28% food and 18% liquor cost, by implementing standard and inventory control by conducting regular audits, trainings and feedbacks• Trained and mentored new hires regarding company policies and procedures for standardized operations in food and beverage service outlets to include restaurants, bar, dining and banquet halls

Chennai Area, India

• Implemented a delivery and outdoor catering service in 2012 which increased revenue over $75k• Oversaw supervisors, banquet captains, servers, houseman and bartenders in daily planning and operations, and created a motivating "team spirit" environment to increase staff productivity• Developed service standards and training manuals for all food and beverage employees through weekly training, through cross training, integrated personnel to maximize efficiencies and maintained low employee turnover• Resolved many customer complaints and always ensured that the customers leave satisfied

Bengaluru Area, India

Golden Palms Spa and Resorts is a luxury 5 star resort in India with 200 rooms• Responsible for conducting daily meetings with the team about the upcoming events, relayed important information to the team to discuss projects, current revenue and forecasting for the week• Monitored Inventory and documented supply count to ensure new products are ordered in timely manner, reviewed and submitted food, liquor invoices to Accounts Payable• Inspected workstations to ensure clean,sanitized,and prepped work surfaces before the start of the shift• Coordinated activities among various departments such as kitchen, dining room, cafeteria, and banquet operations ensuring residents are satisfied with their dining experience

Bengaluru Area, India

• Managed a team of 25 banquet team members to achieve successful, flawless events• Successfully planned and organized numerous banquet events and requisition lists• Initiated break shift process for the team which saved the management cost by 20% resulting in bonus payouts• Coordinated closely with service and kitchen staff to ensure timely service for events and planned and managed high volume events like summer concert Series, weddings, banquets