Aruna Gupta Email and Phone Number

- Lead sales team to consistently achieve targets and maintain portfolio performance.- Implemented strategic plans to achieve desired sales objectives for the channel.- Provide effective leadership and build strong relationships with ICICI Bank Mortgage professionals.- Proactively solved problems and ensured a high level of customer satisfaction.- Meet assigned performance targets through effective management of RHMs / RHS and ICICI Prudential team.

- Oversaw all operational aspects, including distribution operations, customer service, human resources, administration, and sales.- Identified and capitalized on sales opportunities in the local market.- Provided training, coaching, and motivation to bring out the best in branch personnel.- Met goals and metrics, managed budgets, and allocated funds appropriately.- Created a dynamic environment that fostered development opportunities and motivated high performance among team… Show more - Oversaw all operational aspects, including distribution operations, customer service, human resources, administration, and sales.- Identified and capitalized on sales opportunities in the local market.- Provided training, coaching, and motivation to bring out the best in branch personnel.- Met goals and metrics, managed budgets, and allocated funds appropriately.- Created a dynamic environment that fostered development opportunities and motivated high performance among team members. Show less

- Generated new business to achieve defined sales targets set in terms of product mix.- Built and deepened relationships with existing Wealth Customers to achieve an increase in share of wallet and revenues.- Drove profitability, customer service, and business generation for a specific geographical region.- Managed a portfolio of existing accounts and monitored the transactional movement of large amounts.- Prepared MIS & other business reports contributing to critical… Show more - Generated new business to achieve defined sales targets set in terms of product mix.- Built and deepened relationships with existing Wealth Customers to achieve an increase in share of wallet and revenues.- Drove profitability, customer service, and business generation for a specific geographical region.- Managed a portfolio of existing accounts and monitored the transactional movement of large amounts.- Prepared MIS & other business reports contributing to critical decision-making.- Developed effective working relationships with customers through regular meetings; identified and obtained further sales & business development opportunities.- Coordinated closely with colleagues to identify new business prospects & cross-sell integrated services & products for both domestic and international HNI clients; provided regular feedback about marketplace and competitor activity.- Identified financially strong & reliable channel partners and managed market mapping & appointment of new dealers.- Imparted product, policy & sales training to Sales Team of Dealers & Internal Team.- Devised & effectuated go-to-market strategy and introduced products to enhance revenue by identifying market opportunities.- Controlled & managed operational risk by ensuring adherence to processes and agreed TATs, thereby increasing customer satisfaction. Show less

- Headed new client acquisition and revenue generation through various financial products.- Ensured constant interaction with a diverse customer base and provided detailed information on services and products to increase the level of customer engagement with the bank.- Participated in digital banking marketing and event management at the bank - supervised the brand campaign during IPL.

Sales – Mortgage Department / CSM: Retail Liability-Zonal Head- Drove Home Loan/Loan against property business through channel partners.- Acquired new Builders relationships and strengthened existing relationships to enhance the volume of leads.- Managed customer-related queries raised to the Senior Management for Delhi NCR Zone.

- Monitored performance post-training, including resolving queries, enhancing product knowledge, and analyzing sales MIS.- Activated all the agents and Financial Service consultants within 15 days of training.

- Generated revenue for the Co. & bank from Life Insurance through Bancassurance channel.- Updated product knowledge and provided training to Standard Chartered employees.