Associate Helpdesk Support Executive
Data Managment System Ltd
Installing, troubleshooting windows XP,7,8,10 and server 2003,2008,2012,2012 R2.Identifying the computer hardware & network problems and provide solutions.Configuring and maintain mail services (Google mail with admin panel, Zimbra, Exchange, Lotus Notes, O365).Installing, Managing and Troubleshooting Virus guard (Symantec, Mcafee, Trend Micro). Anti-malware server management and configurations.Involving service desk management system (Remedy, Salesforce).Managing the… Show more Installing, troubleshooting windows XP,7,8,10 and server 2003,2008,2012,2012 R2.Identifying the computer hardware & network problems and provide solutions.Configuring and maintain mail services (Google mail with admin panel, Zimbra, Exchange, Lotus Notes, O365).Installing, Managing and Troubleshooting Virus guard (Symantec, Mcafee, Trend Micro). Anti-malware server management and configurations.Involving service desk management system (Remedy, Salesforce).Managing the local and wide Area networks and maintaining.Installing and troubleshooting VPN (Aventail, Checkpoint).Hands on experience in Remote Desktop Tools.Performing data Back-up procedures (Symantec).Wireless implementations and access management.Firewall configuration and administration (ISA, Checkpoint).Exposure to virtualization (VMware).Manage all IT related Annual Contract and procurement with vendors. Show less