Arunav Kumar Email & Phone Number

Bengaluru, Karnataka, India

• Successfully managed critical IT projects and maintained strong stakeholder relationships in the portfolio.
• Proficient in tracking account metrics such as revenue projections, upcoming opportunities, resource mapping, etc. using Salesforce CRM, Company Dashboard and Excel sheets.
• Ensured timely approval of project SOWs, PCRs, and invoices, following accounting and billing protocols.
• Facilitated effective communication between customers and internal cross-functional teams for seamless account operations.
• Identified new growth opportunities in the account portfolio, collaborating with pre-sales, finance, and delivery teams for new business acquisition.
• Coordinated with HR teams for talent recruitment based on client requirements across various project locations.

Bengaluru, Karnataka, India

• Built strong relationships with key partners, boosting Q4 revenue by 25% and improving client satisfaction by 30% in Ecommerce and Financial Services.
• Collaborated with sales, finance, and tech teams to create tailored solutions, resulting in a 60% increase in client retention, improved client experience, and a 30% uptick in upsell opportunities.
• Conducted proactive market research, leading to the acquisition of 5 key accounts and a 15% increase in market share.
• Streamlined internal processes and partner communications, reducing response time and increasing efficiency by 30% for handling client queries.

• Efficiently managed 5 branches and 40+ staff, surpassing a loan disbursement target of INR 2 Crores and achieving 90% collection of outstanding portfolios through strategic planning and meticulous supervision.
• Increased sales and operational performance by 30% by identifying and targeting areas in different sectors like Agriculture, Textile, Small Enterprises (Flour Mill, Printing Press etc.) and Animal Husbandry for.
• Leveraged Google Sheets/Excel for real time data sharing and created impactful dashboards showcasing key metrics, enabling a 35% business result improvement. Employed data-driven insights to develop successful.

Ranchi Area, India

Ranchi, Jharkhand, India

Learned about Supply Chain Management of Central Coalfields LTD.

Pgdm, Marketing

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General

Intermediate, Commerce