Arunav Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

• Successfully managed critical IT projects and maintained strong stakeholder relationships in the portfolio.• Proficient in tracking account metrics such as revenue projections, upcoming opportunities, resource mapping, etc. using Salesforce CRM, Company Dashboard and Excel sheets.• Ensured timely approval of project SOWs, PCRs, and invoices, following accounting and billing protocols.• Facilitated effective communication between customers and internal cross-functional teams for seamless account operations.• Identified new growth opportunities in the account portfolio, collaborating with pre-sales, finance, and delivery teams for new business acquisition.• Coordinated with HR teams for talent recruitment based on client requirements across various project locations.• Managed the entire recruitment life cycle, including direct sourcing, phone interviews, salary negotiations, counter offers, and benefits administration.

Bengaluru, Karnataka, India

• Built strong relationships with key partners, boosting Q4 revenue by 25% and improving client satisfaction by 30% in Ecommerce and Financial Services.• Collaborated with sales, finance, and tech teams to create tailored solutions, resulting in a 60% increase in client retention, improved client experience, and a 30% uptick in upsell opportunities.• Conducted proactive market research, leading to the acquisition of 5 key accounts and a 15% increase in market share.• Streamlined internal processes and partner communications, reducing response time and increasing efficiency by 30% for handling client queries.

• Efficiently managed 5 branches and 40+ staff, surpassing a loan disbursement target of INR 2 Crores and achieving 90% collection of outstanding portfolios through strategic planning and meticulous supervision.• Increased sales and operational performance by 30% by identifying and targeting areas in different sectors like Agriculture, Textile, Small Enterprises (Flour Mill, Printing Press etc.) and Animal Husbandry for improving, implementing effective training programs for staff members, and incentivizing high-performing teams.• Leveraged Google Sheets/Excel for real time data sharing and created impactful dashboards showcasing key metrics, enabling a 35% business result improvement. Employed data-driven insights to develop successful strategies for enhanced outcomes

Ranchi Area, India

Ranchi, Jharkhand, India

Learned about Supply Chain Management of Central Coalfields LTD.

Pgdm, Marketing

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General

Intermediate, Commerce