Arunava Baidya Email & Phone Number

Responsibilities and achievements-:✔ Implemented a recipient feedback system to evaluate order flow upon receipt.✔ Managed Canadian orders from the start of my tenure and later conduct a training session for the team on processing complex Canadian orders.✔ Earned recognition from colleagues in India and the US for meticulous attention to detail in identifying duplicate orders.✔ Verify inventory availability for ordered products and communicate promptly via email regarding backorders or discontinuations.✔ Coordinate with logistics to ensure timely delivery and inform recipients immediately if an order is returned.✔ Process orders for Canada and the United States from Terryberry's Grand Rapids, Michigan location.✔ Collaborate with US-based teams to support departmental success and coordinate with various departments to ensure efficient order flow.✔ Assist numerous recipients daily with order-related issues, providing swift resolutions while maintaining a positive demeanor.

Responsibilities and achievements-:✔Secured PSU/Bank (B2B) deals to meet store targets despite reduced footfall post-lockdown.✔ Organized meetings with business influencers, such as interior designers, to enhance business opportunities.✔ Developed and executed below-the-line sales promotion plans, including activities at housing complexes and trade fairs.✔ Implemented store planograms and strategically displayed products to increase foot traffic.✔ Participated in the Pune Team lunch in October 2020 and was subsequently promoted to Store Manager at the Pune location.✔ Conducted customer visits for product demonstrations and offered recommendations on product selections.

Responsibilities and achievements-:✔Maximized sales of Bose products, consistently achieving sales targets.✔ Addressed and resolved issues, including customer complaints and supply shortages.✔ Developed and implemented marketing strategies, evaluating their effectiveness.✔ Recruited and trained employees, providing performance reports.