Arun Goenka Email & Phone Number

Santa Clara, California, Us

Pune, Maharashtra, In

Brought in this role when clients were moving from legacy systems to cloud, big data and new digital technologies. The challenge was to establish client confidence that the current team with client’s subject matter expertise, seeded by a few new technology experts, could develop skills and deliver cutting-edge technology solutions.• Drove major customer accounts with digitalization, big data, analytics, ERP and infrastructure engagements having cross-functional teams of over 500 associates in multiple technologies• Grown business in Enterprise data, finance, supply chain, and infrastructure IT services by expanding technical know-how of our SME team on newer technologies• Directed the transformation of collective talent from legacy technologies to digital new age technologies; energized the team to get trained, certified and deliver on new technology projects while leveraging their existing subject matter expertise

Pune, Maharashtra, In

Came in this role when multiple clients were highlighting quality and communication issues in a few large fixed-bid engagements. The challenge was to tighten up the communication, delivery quality and strong collaboration with the customers across the client organizations. • Doubled the revenue at a major client in 3 years with continuously exceeding customer expectations• Led major IT engagements at Cisco Systems Inc., JDS Uniphase Corp., and Riverbed Inc. with multi-technology teams across four primary locations (San Jose, Amsterdam, Sydney & Hyderabad)• Turned around transformational Quote to Cash Oracle Rollout in 22 countries for a high visibility client leading to the recovery of multi-million dollar revenue • Delivered quality and on-time value without friction on critical IT engagements through multi-disciplinary teams of 500+ associates

Pune, Maharashtra, In

Brought in to lead a large account in the SF Bay Area when the client was in the process of stabilizing their Quote to Cash systems after a major multi-year implementation.• Implemented programs to reduce recurring maintenance costs for a customer by moving the lower priority cases to quarterly project releases• Took over high-impact Customer Quoting & Ordering program at a leading hi-tech client and led Tech Mahindra team to successfully complete a highly collaborative and cross-functional engagement• Guided six sigma project teams on process improvements, resulting in substantial savings and a significant increase in team motivation

Pune, Maharashtra, In

Brought in to manage group-wide initiatives of Enterprise Applications Group PMO. The challenge was to standardize the processes of a fast-growing ERP practice and identify & manage escalations at an early stage.• Led transformational Oracle Upgrade & Instances consolidation program for Agilent Technologies. Managed a global analysis, development and quality testing team of 80 members• Planned and implemented cost savings of $5M by transitioning 50 members support team from the customer location to Tech Mahindra location

Philadelphia, Pa, Us

Led a team of management consultants to develop strategic growth options for a global IT Consulting company to expand its market share in the global cloud computing services market. • Evaluated opportunities across the cloud stacks (IaaS, PaaS, & SaaS), industry verticals (financial, retail, healthcare, etc.), offerings (services/products), and growth modes (organic, partnerships, acquisitions)• Designed a risk-reward scoring model that provided a quantitative assessment of strategic options and enabled identifying the one that best fits the culture of the company• Provided recommendations based on a deep-dive that would allow the company’s cloud business to grow by 5x within five years

Mumbai, Maharashtra, In

Started in IT consulting industry as functional financial lead and evolved into an ERP project manager.• Delivered three Oracle Financials Implementations at GE Energy, GE Capital and GE Plastics GE Capital in various business functions• Responsible for project planning, financial estimations, team building, execution, P&L, and reporting

Grew from Audit Assistant to senior auditor at a fast pace leading statutory and internal audit teams for clients across financial, banking and manufacturing industries. • Innovated internal audit process for a banking client by building a software program to do audit checks reducing the internal audit team effort from 6 weeks to 2 weeks and reduced human errors. Defended the firm’s audit findings at the bank’s investigation office• Conducted system studies and suggested improvements for merger & acquisitions, loan approval, packing credit and inventory management processes

Master Of Business Administration (M.B.A.), Strategy, Finance & Entrepreneurship

Chartered Accountancy, Finance, Accountancy

Bachelors Of Commerce (Honors), Accountancy, Finance