- Resolving customer support tickets through calls and digital channels.- Handling daily credit card transactions and addressing billing queries.- Managing payroll operations and utility bill payments efficiently.- Responsible for petty cash management and regular account updates.- Creating monthly financial summaries to track and analyze expenditures.- Adapting to using various operational software such as Quickbooks, Microsoft teams for accounting and customer service.- Communicating effectively with customers and team members.- Prioritising tasks to meet deadlines in a dynamic environment.

Promoted to Senior associate from associate finance. In addition to my responsibilities brought forward from the previous position, I'm also responsible for the following;P11Ds•Preparing P11Ds for UK companies along with entering details into the system (Digita)including the creation of new companies into the system.•Information provided by the clients for P11D preparations are evaluated.•Generating P11Ds in pdf format for distribution to employees.UK Trust Accounts•Preparation of trust account working papers, along with reconciling signed accounts with trial balance and performing year end clear down. •Posting various transactions such as payments, receipts, investments and dividends from investments to capital and income accounts through CCH trust accounts.•Preparing a reconciliation of the book cost and market value comparing the investmentschedules from CCH trust accounts against the tax reports.•Setting up new clients on CCH trust accounts which includes accounts formatting and linking the clients to CCH Central.•Setting up Trial Balances and new investments into CCH trust accounts for new clients.

UK Tax Returns•Arranging clients source documents from client portals/scans into iManage, prepare tax returns by analyzing data from source documents and request further documents during instances they were required.•Setting up new clients on CCH central.•Using HMRC portal to check payments made by client and saving records into client folders in iManage accordingly.•Forwarding of firm approved tax planning letters to clients.•Hands on experience in submitting clients tax returns to HMRC.

* Raising purchase orders.* Sending purchase requisition behalf of the company.* Updating and managing vendor details.* Coordinating with the client and the team in discharging services.* Identifying, analyzing and collecting accurate information and documents to proceed setting up vendors, insurance and self-billing claims.* Processing first and third party claims of property damages and losses in a timely, accurate and professional manner.

* Tasked with handling credit card payments, payroll processing, utility payments, bank deposits and petty cash accounts.

* Tasked with handling bank deposits, IOU settlements, and Petty cash sales.* Intercompany reconciliations* Exports shipment handling; Tea Export Costing and documentation* Transport Fleet Management; Documentation, Driver Coordination