Senior Digital Product Owner- Mytoyota
CurrentSenior Digital Product Owner of myToyota App and Web Platform. Works in Digital Marketing in collaboration with ISD. Develop and implement features and functionalities both in App and Web platform of myToyota;Builds Campaigns for customer engagement including Rewards and Online Service Booking capabilities;Successfully launched Single Identity across all customer touch points across Toyota and Lexus;Leads the Digital Connected communication from Marketing perspective. Creating awareness of Connected features and functionalies to our customers;Leads the automation of Data and Insights of customer engagement through Power BI