Experienced project manager, SharePoint developer/administrator, Power Automate developer, ConnectWise administrator and a cyber security consultant with over 18 years of IT experience. Strong background in developing and customizing SharePoint solutions to meet the unique needs of organizations. Proficient in using SharePoint Framework (SPFx), CSS, HTML, and JavaScript. Experienced in integrating SharePoint with other Microsoft technologies, including PowerApps, PowerAutomate, and Power BI. Skilled in developing custom web parts, workflows, and reports.Strong understanding of cloud infrastructure, including AWS and Azure, and experience in managing IT service delivery, including incident management, problem management, and change management. Strong understanding of IT service management principles and the ability to manage and resolve incidents in a timely and effective manner; strong communicator with experience managing relationships with internal and external stakeholders.