Arun Jayaram Email & Phone Number

Boston, Ma, Us

Leading three US based Agile Squads engaged in building Financial Models using Quantitative methods. Also involved in coordinating work across three Squads in India and two in Ireland in the same solution space. Engaged in enhancing the Agile Maturity across the US Squads, Team Building, Managing Risks, Managing Dependencies, Enhancing Processes/Procedures to improve Productivity, Engagement, Software Quality and Time to Market.

Aliso Viejo, Ca, Us

+ Actively managing two Scrum Teams - ServiceNow Crew and ServiceReliability Engineering Automation, But a Scrum master for 4 teams+ One of them is Kanban based and the other is managed as a project+ Configured Jira Dashboards, multiple reports and Plans to assistManagement, Stakeholders and the Development team

Bangalore, Karnataka, In

Scrum Master for multiple Marketing Campaign workstreams for National Grid. Work streams being centered around Customer Personalization of Preferences and soliciting involvement in recurring campaigns. Technologies being Salesforce, Azure and Mule

Keene, Nh, Us

Boston, Ma, Us

Key projects as Project Manager+ BBIF and BFS return address automation, Trust Multi Bank Email and the Fee Engine Upgrade. Developed project plans and tracked timelines. Ensured integrated oversight and controls from initial Project Assessment through to Launch for all deliverables. Responsible for financial management and budget oversight. Presented project health status updates and milestone status to senior management, stakeholders and resources. Managed and communicated a clear vision of the project’s objectives, and motivated the project team to achieve them. Analyzed risk, established contingency plans and identified trigger events and responsibilities for initiating the mitigating strategy. Key Engagements as Scrum Master+ Functioned as the Scrum Master on the 18 month Agile project for the Billing application. Facilitated the scrum team’s daily work including all scrum meetings. Removed the obstacles or impediments faced by the team in its work. Created a collaborative environment which allowed the team and stakeholders to interact closely. Helped the team manage and track progress through JIRA. During retrospectives encouraged the team to identify their strengths and weaknesses to enable continuous improvements. Conducted ongoing coaching of Agile practices instilling the desired culture for the scrum team. Responsible for JIRA reporting and managing team velocity rates. Encouraged and directed the Product Owner through pre-sprint planning exercises. Collaborated with Product Owner in grooming backlog. Facilitated the Retrospective and Demo. Participated in all team ceremonies. Shielded Development team from external interferences. Helped determine the Velocity and guided the development team in selecting the appropriate stories that had the appropriate points for the sprint. Guided development team, Product owner and Stakeholders in getting to the Definition of Done for each story. Worked with the team as a true Servant leader.

Successfully managed the development team as well as local and offshore support teams in the development and delivery of the database schema and the database code and objects for the State of Kansas Drivers License and Facial Recognition System. Managed the user acceptance testing and the Pilot and Rollout phases of the application. Responsible for the conversion and loading of 3M+ rows of legacy images. Directed resources including physical delivery of hardware, software system administrators, application developers, quality assurance engineers, monitoring production applications, documenting applications, training support personnel, and working with management to escalate and resolve issues.Led the remaining delivery of the Wyoming Drivers License application with responsibilities in coordinating builds, QA issues, deployment to production, interactions with management, developing detailed project work plans with sensitivities to account resources, schedules, pre-determined milestones/tasks, and task dependencies, attended customer status meetings, and provided consistent status reporting to senior management. Provided staff support to meetings including facilitation, planning, coordination and follow-up. Effectively leveraged skills of team members to successfully complete project outcomes. Created detailed functional design documentation. Managed the conversion and loading of 1.4M rows of Legacy images. Participated in architecture/application design discussion. Directed test plan/case development and test data preparation activities and contributed to both activities based on the project enhancements and complexities.

Functioned as Group Leader supervising two programmers, analyzing problems, designing solutions, detailing assignments, and ensuring required standards for quality and performance. Mentored Junior Developers on techniques, standards and best practices. Assisted Account Mangers in new project implementations including project initiation, managing meetings, creating requirements specifications, application architecture, technical design documents, planning implementation, project plans, and delivering the solution to support personnel.Designed and developed a billing application engine utilizing Oracle 8i, reducing implementation time from three weeks to one day. Created the strategy and design for the re-engineering of the billing function. Managed multiple conversion implementations of billing procedures for clients including BMW, Chrysler, Nissan, Farmers Insurance, and Liberty Mutual Insurance. Improved the on time billing and performance, as tracked by monthly scorecard metrics, to 97% with consistent performance above 85%. Significantly improved user relationships by offering highly reliable support, rapid production problem resolution, compliance to service level agreements, and ongoing open communications. Introduced IT to the best practices of data driven application design to reduce maintenance costs of the lifecycle of an application, isolation of business logic in a separate layer, design/code reviews and rapid prototyping of applications interfaces with user groups prior to development.

Littleton, Ma, Us

Managed a team of three consultants serving as Tech lead on a process flow application for Thomas Publishing.

In

Consulted on client server applications development at Ford, Unisys, Advertising Audit Service, Gillette, and The State of Michigan. Managed one consultant in the Remediation Project for the desktop, facilitated progress meetings, and developed and delivered project presentations. Accepted responsibility as Team Lead for six consultants to enhance and modify an application that monitored performance/usage metrics utilizing Access and Oracle.

Global C-Suite Program, Business Administration And Management, General

Regional Leadership Forum, Leadership

Master Of Business Administration (Mba), Management

Post Graduate Diploma In Leadership, Organizational Leadership

Executive Leadership, Organizational Leadership