Arun Jayasimhan Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

My team owns workflow solutions that meet our clients' training data needs, that form the funnel into their AI/ML model development pipeline. This involves design, prototyping, developing execution strategy, and management of the continuous improvement process and the evolution of the solution to stay in line with customer needs.I support the Sales team in being closely engaged on pricing, and being 'connected at the hip' with the Sales Engineering team, managing POCs, and being closely engaged with prospects throughout the sales process.I drive product development, working closely with the Product and Engineering teams to design and develop features that drive efficiency, user experience improvements, and scalability. From whiteboard to release, the team sits in through the entire process to ensure that we deliver value through software innovation guided by well-tuned user acceptance processes and is well documented.Key achievements:‣ Work closely with Sales team in delivering project scope documentation that is representative of client needs, which has dramatically reduced scope creep and pricing misalignments by more than 30%‣ Played a key role in the redesign of the sales pipeline / deal reviews process that brought measurable change to close cycles‣ Successfully oversaw the release of 3 major software features that brought about improvements that brought 15+% improvement to operational efficiency‣ Grew revenue by 85% and improved gross margin by 6% through, amongst other initiatives, scaling processes and optimising operations processes

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Established and drove the growth of Alegion's KL office, expanding the company to 50+ in headcount across multiple key departments within 6 months.Achievements:‣ Implemented early processes across Finance, HR, and Operations to ensure the right foundations for efficiency and scalablity were in place ‣ Managed the organisation through tough Covid lockdowns; keeping employee engagement and wellness central through the period, resulting in reduced turnover rates even after restrictions lifted ‣ Expanded the number of functional teams represented in KL

Kuala Lumpur, Malaysia

Led Production Operations within Customer Success with 30+ staff, building and managing 4 teams - Project Management, Program Management, Learning & Development, and Data QA - across KL and Austin offices. These teams effectively formed the backbone of Alegion's managed and professional services operations, and drove much of the project management, customer management, data management & visibility initiatives, solution design, and driving product development and innovation within the SaaS platform.Key Highlights:‣ Oversaw 70+ client projects involving many Fortune 500 companies building complex AI/ML models with 90+% of projects exceeding defined quality and on-time delivery thresholds‣ Grew revenue annually at ~26% through unparalleled customer success services and scaling operations strategically‣ Delivered a gross margin reduction of ~10% through operational efficiency gains‣ Maintained a 90+ NPS score‣ Kept team turnover under 3% through building trusting and effictive teams within a strong culture and values driven environmentAlegion provides SaaS software and white-glove end-to-end managed services solutions for the creation of training data for AI/ML model development. Through its best-in-class video annotation platform to complement its computer vision capabilities for image annotation, NLP, NER, and text based annotation, Alegion has continued to deliver robust data training solutions that can handle the complexity and volume of annotations required by increasingly sophisticated machine learning models.

Kuala Lumpur, Malaysia

As a co-founder of a startup, I bootstrapped a business providing software and services solutions for AI/ML model development and accounts payable workflow applications.My team developed software that provided key functionalities for training data annotation with a focus on computer vision related taxonomies, as well as data extraction functionality for business process automation and RPA integration. We combined these capabilities with competent project management teams to deliver managed and professional services offerings, providing an overall value proposition to customers.Wins:‣ Within six months, we built a solid client-base and achieved profitability within the first year of operations. ‣ Our operations team was acquired by one of our clients ‣ Post-acquihire, the software and services business continued to scale and deliver offerings in the accounts payable software space that's grown ~62% in revenue annually.

Kuala Lumpur, Malaysia

Led the Customer Success Department, made up of Project Managers responsible for end-to-end processes that bridge client acquisition (proposal support, solutioning, modelling, etc.), client and work onboarding (workflow design), POCs and production work (quality & performance assurance and account management). Played the role of the Product Manager within an Agile Engineering team to scope and develop data annotation tooling for Computer Vision and Natural Language Processing for AI/ML model development applications.Accomplishments: ‣ Driving product strategy and developed the product roadmap for the CSA software platform‣ Pioneered the development of data labeling tooling on platform for computer vision AI/ML applications‣ Successfully executed of the eRezeki program with the Malaysian government agency MDEC ‣ Spearheaded the acquisition of 15 clients contributing revenues of ~$1mn ‣ Played a key role in acquiring $250k in seed investmentCSA’s labour marketplace business was enabled by a SaaS platform that that support the design of workflows and tasks for data labeling, workforce matching, automation driving distribution and quality controls on training data.

Kuala Lumpur, Malaysia

Consulted for clients across various industries looking to complete IPO exercises and a multitude of other capital market operations. The work primarily involved working with with clients on documenting business processes, providing guidance for optmisations, and creating market research documents that highlight industry insights and trends for the prospectus document submission process.In all, I was highly involved in 20 projects across the industry spectrum and was the principal author of independent research reports for 3 major IPOs on the Bursa Malaysia and London Stock Exchanges.

Spent the year working on interesting projects with a group of small clients from varying industries building fleshing out business plans, market analysis, financial modeling, operations plans, and go-to-market strategies.Big wins included supporting the expansion of a small F&B client's footprint in the UK and consulting for an organization that launched a niche e-commerce platform for organic and sustainable products in South East Asia.

Singapore

Built business proposals and financial projection models for a telecommunications startup looking to build municipal WiFi systems for public and private stakeholders with projects sized between USD 200k and USD 20mn. Worked closely with the technical team to build solutions that suited market landscape and investor/partner appetite.Played a key role in acquiring funding of $350k, and being involved in the development of projects in Singapore, Nepal, India, Vietnam and Cambodia.

Kuala Lumpur, Malaysia

Assistant to the Chief Economist at the $11mn AuM Fund Management Division, monitoring key metrics and economic indicators globally with a particular focus on Central Bank sentiment and changes to key interest rates. Wrote insights and reports related to possible implications any ongoing events might have on the various asset classes with particular emphasis on fixed income instruments.