Arun Joy Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

✔Greet customers, assessed their needs, and assisted in finding suitable mobile devices, accessories, and services based on their preferences and requirements.✔Provided comprehensive product information, answered inquiries, and effectively resolved customer concerns or complaints to ensure customer satisfaction.✔Offered personalized shopping experiences to enhance customer loyalty and foster positive relationships.✔Actively promoted mobile devices, accessories, and service plans, explaining features, benefits, and pricing options to facilitate informed purchase decisions.✔Assisted in inventory management, ensuring proper stock levels, performing regular checks, and promptly reporting any discrepancies or shortages to the appropriate personnel.✔Maintained a clean and well-organized display area to enhance the shopping experience and maximize sales opportunities.✔Processed sales transactions accurately and securely using the shop's POS system, handling cash, credit card, and mobile payments. Issued receipts, processed exchanges or returns, and maintained sales records in compliance with company policies and procedures.✔Provided basic technical support and troubleshooting assistance to customers, aiding them in device setup, data transfer, app installation, and network connectivity.✔Collaborated with technical support teams to escalate and resolve more complex technical issues.✔Contributed to store maintenance by ensuring cleanliness, arranging product displays, signage, and promotional materials.✔Monitored and reported any maintenance or security issues to the store manager.✔Collaborated with the store manager to achieve sales targets and goals, providing regular sales reports, customer feedback updates, and suggestions for improving sales performance.

✔Collect, clean, and analyze large datasets using SQL and Python, then visualize insights using Power BI to create interactive dashboards and reports.✔Design and maintain efficient database structures for storing, managing, and retrieving data.✔Provide clients valuable insights and trends to inform business strategies, product development, and operational improvements.✔Work closely with clients to understand their data needs and customize solutions that address specific business challenges.✔Automate data collection and reporting processes to improve accuracy and reduce manual effort for clients.

Melbourne, Victoria, Australia

✔Understanding all services currently offered by the organisation and its providers.✔Resolving client issues in person, over the phone and via email.✔Performing regular follow-ups with clients to ensure ongoing satisfaction.

Melbourne, Victoria, Australia

✔Work with the Project Manager; assist in developing a comprehensive workflow process for the project.✔ Identified, analyzed, and monitor issues that affect profitability, growth, and productivity✔ Analyzed data to support the development of budgets, forecasts, plans and pricing for a $90K business, resulting in more accurate predictions and a 5% increase in profitability.✔Successfully gathered buy-in from the executive team by presenting market analyses & defining a go-to-market strategy, resulting in a higher resource allocation by 50%.✔Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem✔Successfully communicated technical information to non-technical staff, leading to an increase in efficiency by 15%.

Truganina, Victoria, Australia

✔ Assist with the coordination of a range of activities within an organization in order to meet organizational objectives✔Respond to enquiries and help resolve problems arising during projects✔Contributed to identifying training programs for new software that would benefit the company, resulting in a decrease in help desk tickets by 20%.✔Gather and analyze information about the tasks undertaken✔Advise management on matters requiring attention and implement management decisions✔Assist with the administration of the work ✔Communicate between managers and team leaders

Melbourne, Victoria, Australia

✔Coordinate and track the movement of goods through Email Communication✔Managing and monitoring a variety of stock and order reports✔Checking and reconciliation of freight and warehousing invoices✔Processing claims with carriers (for damages, loss, etc.)✔Analyzing and identifying cost reduction and process improvement opportunities✔Analyzing for POS inventory management✔Managing and monitoring a variety of stock and order reports✔Interacting with vendors in terms of both problem resolution and follow-up

Australia

✔partnership between Deakin University and ACCIONA Australia✔Developed a travel itinerary for each leg of the journey and helped to examine the budget✔Acquire quotations for accommodation, kitchen equipment, camping equipment, certifications, safety requirements, communications, and transportation

Kochi, Kerala, India

✔Led system and network administration support for Windows, OSX, and Cisco systems and examined network issues✔Provided after-hours support for applications and project efforts when needed✔Managed firewall, network monitoring, and server monitoring remotely✔Researched, troubleshoot, and resolved complex problems

Graduate Diploma, Project Management

As a dedicated college student pursuing a degree in Project Management, I am enthusiastic about leveraging my skills to drive successful.

Workforce Development, Business Analytics

As a college student pursuing a degree in business analytics, I am excited about the prospect of utilizing data-driven insights to make.

Master'S Degree, Master Of Business Administration Project Management

As a Master of Business Administration student specializing in Project Management, I am passionate about driving successful project.

Bachelor Of Engineering - Be, Computer Engineering

As a graduate of Bachelor of Computer Engineering, I have gained a strong foundation in computer hardware, software, and network systems..

Short Course, Project Management: Project Planning

This course will introduce me to the essential first steps of successful project management. I learn how to build a business case.