e-enterprise (e3). IT solutions organization provides all major solutions from networking, security, to smart living solutions specializing in CISCO, DELL, ORACLE, EMC etc. Providing advice and support on recruitment and staff selection system. Preparing reports on recruitment and vacancy rates. Identifying upcoming vacancies. Coordinating the preparation of vacancy announcements, renewing and submitting the vacancy announcements. Reviewing and screening applications, providing list of applications; Coordinating the short-list and interviewing activities. Distributing job offers to successful candidates and reference checking. Maintaining staffing table and related recruitment tracking tools and statistics. Monitoring a variety of human resources activities i.e. appointment expiration, re-assignment, transfer and other mobility of staff to ensure timely circulation of vacancies. Using online tools Bayt.com, Monstergulf.com, Gulftalent.com, Naukrigulf.com, etc. Increasing the number of recruitment consultancies we dealt with to ensure diversity in candidates being considered. Providing advice and assistance with writing job descriptions. Administrative duties: Providing support to supervisors and staff to develop the skills and capabilities of staff. Helping in making the staff appraisal forms. Organizing staff training sessions, workshops and activities. Providing induction training. Counseling to staff with performance related obstacles. Monitoring attendance activities. Making recommendations on disciplinary actions. Conducting reference checks.

Leading Online Recruitment portal/online candidate database in the Middle-East. Duties: Training of Clients on the use of the system for recruitment needs and practices. Holding Presentations and seminars in order to promote and explain the usage of our online products. Showing and presenting the user friendliness of our site by holding public session in front of chair person and HR professionals. Identifying what specific needs in recruitment and training. Shortlist of candidates for the companies as per client’s requirement. Searching for CV's of candidates relevant to the post or vacancies available. Short listing CVs based on relevance to the specified jobs. Preparing long list of candidates for selection from the higher management. Holding and arranging interviews for prospective candidates. Helping companies (clients) meet recruitment deadlines by training them to find relevant candidates to fill up posts in organizations. Meeting with clients, to discuss the details of the candidates and vacancies in their organizations. Designing of job Post and descriptions of vacancies to be posted on the website. Keeping an update of latest trends and practices in HR policies. Maintaining updates on labor laws and policies by the government to adhere to the rules and regulation. Keeping a check of Client packages to expire in the month. Assisting in deciding vacancies to be highlighted for the week on website. Non analytical job evaluation methodology. Giving and maintaining of reports for the current status of companies (clients) and their renewal status. Managing Customer Service calls to companies already en-listed with us to see if they require help on system

ACIS (Allianz Cornhill Insurance Service), UK based BPO. Worked in the outbound calling department. Duties included - Training of clients and colleagues on procedures being followed in the insurance fields to promote better understanding of our packages. Also involved in team building exercises and team encouragement activities to keep up the spirit of team competition. Contacting prospective clients in UK. Making “COLD” as well as “WARM “company calls. (Inbound and Outbound calling involved). Making sure existing clients renew their insurance with us. Selling insurance by phone to new and prospective customers. Updating the system with new and improved details related to the customers. Occasional up-selling and cross-selling of insurance related products to customers. Making follow-up calls to clients’ interested products of insurance and making sure that we get the business with them. Helping customers sort out insurance related doubts with us. Maintaining of reports and logs related to sales, calls, and work hours. Maintaining logs on valuable training provided during work hours