Arun K Sivanandan Email and Phone Number
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- With over 25 years of hands-on experience in system analysis, development, and management within the realm of software projects, I bring a proven track record of excellence. For the past 19 years, I've been at the forefront, leading & overseeing market-defining software development projects to successful outcomes.- My project management expertise is underpinned by a diverse toolkit that includes Theory of Constraints, Agile-SCRUM methodologies, and credentials such as PRINCE2 Practitioner and Scaled Agile Framework (SAFe) 4 Agilist.- I currently lead a dynamic Solution team, delivering meaningful value to client through agile iterations. In the past, I had led a diverse team of 45 software engineers, managing multiple projects simultaneously.- I have contributed to key-stone projects like operationalizing Agile Methodolgy & Cloud Migration. I was able to use my comprehensive skill-set that spans the entire software development lifecycle, from initial pre-sales consultations, scoping, solution design, deployment, ongoing support & assessment of value delivered.- I have acted as the singular point of contact to orchestrate an array of project activities including (& not restricted to) talent acquisition, budget management, people management, change management, risk tracking, stakeholder management & program management.- I've engineered solutions for a wide spectrum of sectors, like Telecom (Fixed, Mobile, Data, Roaming, Interconnect, CRM, Ordering, Self-Service), Satellite TV, ISP, Banking/Financial Services, Traffic Congestion Charging etc.- My hands-on familiarity with key Amdocs products, such as Amdocs Optima, Amdocs Service Mediation Manager(ASMM), Offline Charging Adaptor(OFCA), Amdocs Error Manager(AEM), Amdocs Roam Clearing Manager(ARCM), coupled with my familiarity with other products like Amdocs Partner Relationship Management(APRM) & Turbo Charging(TC), equips me to navigate complex technical landscapes with ease.- My proficiency in problem-solving, innovation, system design, coding, & adept team management consistently drives results & guides by strategic planning.- My passion for innovation & knowledge sharing galvanizes my team's & my endeavors, promoting a culture of continuous learning.- My interpersonal prowess is underscored by an extensive history of leading & collaborating within multicultural teams. My overseas assignments include those in North America, the Caribbean, South America, Western Europe, Scandinavia, Central Europe, South Asia, East Asia & Southeast Asia.
Amdocs
View- Website:
- amdocs.com
- Employees:
- 28811
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Solution ManagerAmdocs Aug 2017 - PresentKuala Lumpur, Malaysia- Led end-to-end management of solutions, from business initiative initiation to solution grooming and approval for a Malaysian satellite television & IPTV provider.- Created and maintained a bill of materials(BoM), aligning it with customer expectations & periodically fine-tuning it for accuracy and efficiency.- Prepared comprehensive Request for Proposals(RFP), clearly defining business and user requirements, and ensuring completeness of the proposal.- Presented new initiatives, financial data and projections to C-Level Executives and successfully secured their buy-in for key projects.- Skillfully negotiated costs of Change Requests with customers and development teams.- Defined scoping strategy for complex project which migrated the on-premises services to AWS cloud, involving multiple in-house and third-party teams.- Collaborated in Digital Transformation project based on customer's Digital UX Strategy, which optimized customer journeys by reducing the number of clicks.- Successfully managed the transition from a waterfall to an Agile model, tailoring the DevOps methodology to operationalize it. This dramatically reduced Time to Market (TTM) by 70%.- Oversaw a solution team of 8 Design Analysts & Product Owners, ensuring steady backlog for multiple Program Increments (PI) while navigating constant changes in program priorities.- Held accountability for backlog definition, MVPs, Epics, User Stories, and fFeatures, and oversaw their prioritization with stakeholders.- Acted as the key point of contact for all solution-related activities, including session facilitation, backlog definition, decision-making, escalations, and handing late requirements.- Managed and retained overall construct/development budget, engaged in effort negotiation with customers, and allocated Profit and Loss (P&L) to internal divisions.- Organized regular "Know Something New" training sessions to foster continuous learning and professional development.
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Software Development ManagerAmdocs Mar 2014 - Aug 2017Cyprus- Successfully set up and led the software engineering lifecycle of projects, from sales support to post-production support, ensuring seamless project delivery.- Played a pivotal role in designing and implementing the first installation of Amdocs's core software on a private cloud for a major European banking client.- Held accountability for the entire software development project, including planning, execution, monitoring, risk management, issue resolution, and achievement of targets within agreed KPIs/SLAs.- Successfully responded to Request for Proposals (RFPs), providing well-crafted and competitive proposals to potential clients.- Instrumental in expanding the team size by over 100% within 6 months, leading the team in delivering critical projects across multiple locations such as Austria, Malta, USA, Germany, Philippines, The Netherlands, Sri Lanka, Ireland, England, Russia, Azerbaijan, etc.- Led the talent acquisition efforts, attracting, interviewing, recruiting, on-boarding, developing, and retaining top talent to build and maintain strong, effective, and competent teams while fostering their growth.- Acted as the primary point of contact for HR processes, including goal setting, performance reviews, and day-to-day employee relations for a team of around 45 software engineers.- Successfully managed projects in non-Telecom sectors, including the Financial Services industry and Traffic-congestion charging.- Ensured quality objectives were met by following best software engineering methodologies and processes.- Utilized innovative software engineering tools and techniques to promote a culture of continuous improvement and efficiency across the software and business processes.
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Project Manager (Expert) / Solution ArchitectAmdocs Aug 2006 - Mar 2014Cyprus- Successfully guided critical software development projects for key global customers, including Vodafone, AT&T, Sprint, Telefónica, Telkomsel, U.S. Cellular, and others.- Provided expert support for sales and presales pursuits, contributing to successful client engagements and business development.- Acted as a Knowledge Trustee, providing valuable technical support to the project team and facilitating knowledge sharing to enhance the team's expertise.- Defined comprehensive training and mentoring plans, formalized reuse and best practices, and ensured adherence to quality methodologies to drive consistent high-quality deliverables.- Collaborated with customers to gather requirements and ensure alignment between project goals and client needs.- Conducted thorough design reviews and provided accurate project estimations for new initiatives.- Offered valuable feedback to enhance Amdocs' products and refine internal processes, contributing to continuous improvement.- Administrated and contributed to the consolidation of reuse and best practices through internal technical forums, wikis, and other knowledge-sharing platforms.- Led a team of Innovation Experts, fostering a culture of innovation among employees and guiding initiatives to drive technological advancements.
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Team LeaderAmdocs Oct 2002 - Aug 2006Cyprus- Led and supported projects in multiple international locations, including China, Indonesia, the United States, Dominican Republic, Norway, Denmark, Spain, Germany, Greece, Romania, Indonesia, The Netherlands, etc.- Effectively managed large teams throughout project lifecycle, from scoping to post-production support.- Developed comprehensive training plans for clients and conducted engaging training sessions.
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Software EngineerAmdocs Jul 1998 - Oct 2002Cyprus- Designed and implemented systems for Message Acquisition Applications. - Designed, implemented and tested solution for handling GSM roaming solution.- Supported projects in the Brazil, United States, Canada, Norway, Israel, etc.
Arun K Sivanandan Skills
Arun K Sivanandan Education Details
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First Division -
Jawaharlal Nehru Higher Secondary School, Bhopal
Frequently Asked Questions about Arun K Sivanandan
What company does Arun K Sivanandan work for?
Arun K Sivanandan works for Amdocs
What is Arun K Sivanandan's role at the current company?
Arun K Sivanandan's current role is PRINCE2® Practitioner | Certified SAFe® 4 Agilist | Programme Manager | DevOps | Solution Architect.
What is Arun K Sivanandan's email address?
Arun K Sivanandan's email address is ar****@****ail.com
What schools did Arun K Sivanandan attend?
Arun K Sivanandan attended Maulana Azad National Institute Of Technology, Jawaharlal Nehru Higher Secondary School, Bhopal.
What are some of Arun K Sivanandan's interests?
Arun K Sivanandan has interest in Football, Music, Puzzles.
What skills is Arun K Sivanandan known for?
Arun K Sivanandan has skills like Billing Systems, Billing, Requirements Analysis, Mediation, Telecommunications, Programming, Knowledge Management, Solution Architecture, Gsm, Shell Scripting, Unix Shell Scripting, C.
Who are Arun K Sivanandan's colleagues?
Arun K Sivanandan's colleagues are Shimon Ohayon, Monali Agarkar, Sangameshwar Swami, Andrey Churin, Aditya Ware, Abhinav Thorat, Ortal Bigelman.
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