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Arunkumar Jayakumar Email & Phone Number
Advanced Customer Success Manager
at
Diebold Nixdorf
1 work email found
@tatacommunications.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Advanced Customer Success Manager
Location
Greater Chennai Area, India, India
Who is Arunkumar Jayakumar? Overview
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Quick answer
Arunkumar Jayakumar is listed as Advanced Customer Success Manager at Diebold Nixdorf, based in Greater Chennai Area, India, India. AeroLeads shows a work email signal at tatacommunications.com and a matched LinkedIn profile for Arunkumar Jayakumar.
Arunkumar Jayakumar previously worked as Advanced Customer Sucess Manager at Diebold Nixdorf and Manager- Sales and Account Management at Tata Communications. Arunkumar Jayakumar holds Bachelor Of Science (Bsc), Hotel Management, A Grade from University Of Madras.
Company email context
Email format at Diebold Nixdorf
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{first}.{last}@tatacommunications.com
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Profile bio
About Arunkumar Jayakumar
Experienced Manager of Services with a demonstrated history of working in the telecommunications & Banking industry. Skilled in Customer Relationship Management, Management Information Systems (MIS), Business Relationship Management, Business Development, and Credit Cards. Strong business development professional with a Bachelor of Science (BSc) from University of Madras.
Listed skills include Credit Cards, Cross Selling, Financial Risk, Relationship Management, and 18 others.
Current workplace
Arunkumar Jayakumar's current company
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4 roles
Arunkumar Jayakumar work experience
A career timeline built from the work history available for this profile.
Advanced Customer Sucess Manager
Current
Oct 2016 - Present
Manager- Sales And Account Management
- Acts as primary customer liaison for implementation and ongoing operations for contracts to generate sales leads, and robust processes for managing service relationships with platinum and priority customers and ensure.
- Participate in customer engagement reviews and provide service improvement recommendations as required, ensuring operational rigour, efficiency & high quality in the overall lifecycle of customer experience.
- Ensuring adherence to agreed SLAs, in alignment of internal Operations, Product and Sales teams to customer needs.
- Responsible for contract management and customer loyalty. Influence TCPSL retention with customer to increase revenue opportunities.
- Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.
- Demonstrate a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialization.
Aug 2011 - Oct 2016
Assistant Manager Quality Assurance
- Providing quick resolution by analyzing the nature of complaint initiated by customer.
- Identifying the root cause of the error and highlighting the same to the business to avoid monetary and quality loss.
- Taking ownership to increase the satisfaction level of the customer with the bank.
- Guiding customer to solve any critical issue within the specified timeline.
- Initiating new process which would increase customer’s satisfaction level as well as revenue.
- Graduated from the basic profile cards to high profile credit accounts.
Mar 2006 - Aug 2011
2 education records
Arunkumar Jayakumar education
Bachelor Of Science (Bsc), Hotel Management, A Grade
Higher Secondary School Certificate, Biology, General, A
Govt Model Higher Secondary School
FAQ
Frequently asked questions about Arunkumar Jayakumar
Quick answers generated from the profile data available on this page.
What company does Arunkumar Jayakumar work for?
Arunkumar Jayakumar works for Diebold Nixdorf.
What is Arunkumar Jayakumar's role at Diebold Nixdorf?
Arunkumar Jayakumar is listed as Advanced Customer Success Manager at Diebold Nixdorf.
What is Arunkumar Jayakumar's email address?
AeroLeads has found 1 work email signal at @tatacommunications.com for Arunkumar Jayakumar at Diebold Nixdorf.
Where is Arunkumar Jayakumar based?
Arunkumar Jayakumar is based in Greater Chennai Area, India, India while working with Diebold Nixdorf.
What companies has Arunkumar Jayakumar worked for?
Arunkumar Jayakumar has worked for Diebold Nixdorf, Tata Communications, and Hsbc.
How can I contact Arunkumar Jayakumar?
You can use AeroLeads to view verified contact signals for Arunkumar Jayakumar at Diebold Nixdorf, including work email, phone, and LinkedIn data when available.
What schools did Arunkumar Jayakumar attend?
Arunkumar Jayakumar holds Bachelor Of Science (Bsc), Hotel Management, A Grade from University Of Madras.
What skills is Arunkumar Jayakumar known for?
Arunkumar Jayakumar is listed with skills including Credit Cards, Cross Selling, Financial Risk, Relationship Management, Mis, Vendor Management, Business Strategy, and Leadership.
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