Around 11 years of total IT experience with relevant servicenow work experience of 6+ years in ITSM, Service Catalog, SecOps modules like VR, AVR, Configuration Compliance,GRC, SIR, Qualys Integrations.Experienced in Qualys integrations like Qualys Host List, Qualys Host Detection, Qualys Knowledge Base which is being used to pull vulnerability, detection details into servicenow.Configured Remediation Target Rules, Remediation Task Rules for Vulnerability Grouping, Risk Score Calculators, RollUp CalculatorsDeep knowledge in Deferral/Exception Process in VR, customized the OOB deferral process and state change approval flows, experience in configuring auto exception rules.Experience in integration of RedHat Solutions to import Vulnerability solutions.GRC - Experienced in configuring the policy exceptions and the flow behind the scenes.Having process understanding of Security Incident ResponseCertified System Administrator Certified Application DeveloperCertified Implementation Specialist - Vulnerability Response