Manager
CurrentDerivatives - Client Indications October 2013 – November 2015• Managing a team of 11 across 3 different regions• Review prices, investigate where necessary and escalate as appropriate to relevant parties in the BU• Collate prices / spreads / MTMs from trading / Bloomberg / Reuters and internal systems• Question the processes done and the controls around them and as appropriate, implement new controls• Work with IT to strive for automated solutions to increase scalability• Ensure that there is timely and informed escalation of client issues• Sustain a level high of client service, by managing client expectations, meeting deadlines and reverting on client queries in a timely manner• When facing delays in collating prices, keep the client and sales informed• Work with sales to ensure appropriate escalation of issues where traders are not providing timely informationOperation Risk & Control – Market Risk Operations: August 2012 – September 2013• Managing a team of 10 members working on 4 products • Validation of the Basel reports before sent out to the MRD Team • Liaising with IT to fix the issues across systems• Preparing MIS Report & Dash Board Report for the management• Preparing periodical reports for monitoring business performance, effective internal communication and timely collections from internal customers• Analyzing the aged breaks and checking with the concerned BU’s in resolving the breaks immediately• Escalating the aged breaks and the other issues to the control group
