Arunkumar R O Email & Phone Number

Karnataka, India

• Handling Retail Part of Billing Process of Global and North America.• Preparation of parameters for entering the Rates and Billing settings for contracts.• Handling the Addendum, RAR contracts and process the request desired.• Supporting Wholesale Contract entries on high volumes to ensure the tasks are completed without pendancies from the team.• Supporting the WebEx and Wholesale team on high volume.• Resolve the cases in SFDC (Sales force) with proper resolution.• Handling the Process of Global Billing of North America every month beginning and ensure the customer receives invoices every month for their other respective regions. • Processing of Contract Entries of GNA customers and Non GNA customers across North America.• Updating the Revenue tracker after the bill run and Global billing is completed.• Handling the Double Check of Retail, WebEx COM and Wholesale contracts Processed by subordinates.• Voluntarily getting cross trained on other processes to upgrade skills and knowledge.

Karnataka, India

• Work with the internal clients (requestors) to ensure their business requirements are incorporated into the sourcing strategies. • Analysis on Cost Savings against CAPEX & OPEX with respect to Lifetime Cost of product.• Setting parameters (Comparison quotes) for Purchase Orders and Work Orders.• Experience in Admin Procurements, Facility, IT, Sales, Marketing and HR requirements. • Contract negotiation / finalization/management - with external/internal legal help.• AMC Renewal for Electrical maintenance, AC, DG & Fire safety by finding the respective Vendors.• Streamline of Vendor Management, Vendor evaluation, Vendor payment and Vendor Advance settlement process.• Generating system reports and provides enough support and instructions to the Procurement team to review the implementation. • Taking the responsibility of Price, Terms & Conditions Negotiation with suppliers.• Ensure the services / supplied materials are reaching in the right quantity in the right time in the right quality.• Cost reduction of the materials purchased by the different vendor, better negotiation, and longer credit period for the payment clearance.• Monitor vendor non-conformance and initiate mitigation measures. • Comparison of multiple quotes, negotiation with vendors along with Finance representative, finalization of vendors.• Responsible for Creation of purchase orders based on the outline of agreement, and co-coordinating for delivery of materials based on the monthly requirement from the user department.• Taking initiatives of vendor assessment and review the information quarterly. As per the information, taking necessary steps to improve the vendor relationship and ensure the smooth transactions of materials.• Monitoring the internal user and vendor satisfaction survey on quarterly basis. • Creation of Vendor Code to keep smooth track of Payment.

Bangalore Area, India

Sourcing Vendors, Registering the new Vendors into the system, Payment Tracking, Tracking of Material Delivery to the Shipping address, Process of Invoices, Process of VAS invoices, Prepare comparison Sheets.

Process executive for the Bank of New York for one year & three months.Handling all the European markets (Global Security Processing).Modification of trades, which fails STP.Input of trades received from Lane Fax.Verification of trades processed by other executives.Enquire of Instructions through mail for missing instructions.Reporting the errors while verification.4.Worked for Airtelbroad band & telephone services as Executive for one year.Resolving Complaints & Request within SLA.For better & faster CSAT- Root Cause Analysis & Follow Up with every Team for Corrective Action.Performa Checking of Complaints ensuring for rectification & reducing repeated complaints.Proficient in Voice /DSL/ Grouping/PRI/Leased Line Billing CalculationsPrebill calculation of customer accounts to avoid customer complaints of refund.

Bachelor Of Business Management In K.K.E.C.S Institute; Mba, Management Malleswaram

Bbm

Bbm, Management