• Acquired foundational knowledge of electrical design principles and industry standards.• Collaborated with experienced engineers on ongoing projects, providing research and design process support.• Maintained accurate and organized records of design processes, specifications, and project documentation.• Worked with interdisciplinary teams to integrate electrical systems into overall project requirements.• Assisted in quality control processes, ensuring designs met industry standards and client requirements.• Performed Load Flow Analysis, Short Circuit Analysis in ETAP for different projects and provided the necessary reports to Team Leads running the projects.• Worked closely with Designers on ZW CAD to design KEY SLD’s for various projects.• Efficiently managed time to meet project deadlines, prioritizing tasks and seeking guidance when necessary.• Worked on AC UPS sizing and its respective Battery sizing calculation for a substation. Was also involved in preparing the detailed SLD of the UPS with designers.• Worked on DIALux software for the Lux calculation in a Sub-Station and optimise the lighting efficiently so that the client can get the best output with minimal consumption of power.• Worked on analysis and declaration of Electrical I/O signals for an entire substation and establishing communication from bay area to central unit via LAN connection or TCP/IP protocol by applying IEC 61850 standards.

• Worked with next gen IOT product development involving Research, prototyping, development, integration and releasing.• Implemented BLE custom services to configure the Stratosfy BLE products and perform OTA upgrades.• Worked on multiple hardware module integrations (nRF, ESP32, EFM32).• Performed device driver and communication protocols development for BLE, Wi-Fi, ISR, DMA timers, SPI, UART, I2C, 1-Wire, Flash.• Developed and maintained firmware test plan for all the Stratosfy Hardware and Firmware products.• Collaborated with Web, Mobile Team in seamless integrating the devices with software solutions (Mobile and Cloud).• Involved in defining product requirements and specifications with the solutions team.• Researched on wireless technologies and sensors which can be integrated into new and existing product designs.Skills: Internet of Things (IoT) · Embedded Software Programming · Embedded Software Development · Embedded Device Drivers · Bluetooth Low Energy · Wireless Technologies · Wi-Fi · LTE · NB-IoT · OrCAD Capture CIS · Cross-team Collaboration · Electronic Product Design · Software Design · Product Development · Embedded C · C (Programming Language) · Embedded Systems · Firmware

• Involved in various stages of Software Development Life Cycle (SDLC).• Application is implemented using Agile methodology where there is a daily SCRUM meeting to understand the status and resolve any issues. • Worked in the Kanban model of Agile Methodology.• Involved in Peer level design walkthrough for the new enhancement or project.• Implemented utilities for patient data validation using Java 8.• Developed PostgreSQL procedures to give a common information to all patients as per the client requirements.• Used PostgreSQL admin extensively to query and insert client information.• Experience writing SQL queries and analyzing SQL plans for performance improvement.• Implemented Concurrency, Exception Handling and Collections whenever necessary. • Provided quick support to QA team to provide the functional clarification.• Used Bit bucket and Git extensively to maintain code repositories and version control, respectively.• Involved in Peer code review for new functional implementation.• Used JIRA for bug enhancement and incident tracking.

• Reviewed account and service histories to identify trends and issues.• Informed customers about billing procedures, processed payments and provided payment option setup assistance.• Consulted with customers to determine best methods to resolve service and billing issues.• Collected customer feedback and recommended procedural or product changes to enhance future service delivery.• Cultivated impactful relationships with customers and drove business development by delivering product knowledge.• Delivered high level of service and support to each customer, paving way for future business opportunities.• Addressed customer service inquiries quickly and accurately.• Met revenue objectives by pitching Insurance for the credit card to customers during service, account and sales follow-up calls.