Arun Kumar V. Email & Phone Number

India

Coimbatore, Tamil Nadu, India

• Acquired foundational knowledge of electrical design principles and industry standards.
• Collaborated with experienced engineers on ongoing projects, providing research and design process support.
• Maintained accurate and organized records of design processes, specifications, and project documentation.
• Worked with interdisciplinary teams to integrate electrical systems into overall project requirements.
• Assisted in quality control processes, ensuring designs met industry standards and client requirements.
• Performed Load Flow Analysis, Short Circuit Analysis in ETAP for different projects and provided the necessary reports to Team Leads running the projects.

Ottawa, Ontario, Canada

• Worked with next gen IOT product development involving Research, prototyping, development, integration and releasing.
• Implemented BLE custom services to configure the Stratosfy BLE products and perform OTA upgrades.
• Worked on multiple hardware module integrations (nRF, ESP32, EFM32).
• Performed device driver and communication protocols development for BLE, Wi-Fi, ISR, DMA timers, SPI, UART, I2C, 1-Wire, Flash.
• Developed and maintained firmware test plan for all the Stratosfy Hardware and Firmware products.
• Collaborated with Web, Mobile Team in seamless integrating the devices with software solutions (Mobile and Cloud).

Ottawa, Ontario, Canada

• Involved in various stages of Software Development Life Cycle (SDLC).
• Application is implemented using Agile methodology where there is a daily SCRUM meeting to understand the status and resolve any issues.
• Worked in the Kanban model of Agile Methodology.
• Involved in Peer level design walkthrough for the new enhancement or project.
• Implemented utilities for patient data validation using Java 8.
• Developed PostgreSQL procedures to give a common information to all patients as per the client requirements.

Ottawa, Ontario, Canada

• Reviewed account and service histories to identify trends and issues.
• Informed customers about billing procedures, processed payments and provided payment option setup assistance.
• Consulted with customers to determine best methods to resolve service and billing issues.
• Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
• Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
• Delivered high level of service and support to each customer, paving way for future business opportunities.