Arun Kumar S Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Developed low-code ML platforms integrating causal ML methods for retail data analysisto offer a defect-free buying experience.Applied causal inference techniques to understand the impact of defects on customersatisfaction and business performance.Leading a team to create a feature store for synthesizing features using deep featuresynthesis, used for causal analysis and outcome prediction.Implemented scalable causal ML models leveraging AWS infrastructure to assess theimpact of catalog attribute inconsistencies on customer behavior.Delivered business recommendations based on treatment effect estimations fromEconML to optimize marketing strategies and reduce operational risks.

Chennai, Tamil Nadu

Design, Deploy and Mentor AI and Machine Learning Initiatives in multiple verticals. (Banking, Retail, Logistics and Insurance). Managing deliveries in Syntbots AI platform powered by Machine Learning, Natural Language Processing and Computer vision technologies. Senior Expert in data intelligence community.Developed causal models for anomaly detection and ticket classification in ITOperations, improving issue resolution times by estimating treatment effects of processchanges.Implemented unsupervised clustering and OCR solutions for document automation,reducing manual error rates.Led the creation of cognitive search engines, leveraging causal models to estimate userbehavior changes from search engine interactions and recommendations.Applied reinforcement learning to develop chatbots capable of self-learning and domainadaptation.

Chennai Area, India

Role: Managing Data Analytics, Machine Learning initiatives, Search & Recommendation SystemsDeveloped an Open Text search algorithm to understand user requirements from natural language inputsIdentification of Spam listings, duplicate listings and block them from search resultsAutomatic property recommendations based on the user’s behavior on the siteSegmenting the users and provide personalization on the property searchIdentify associations between users, properties and locations and make search experience as more relevantDeveloped a Crawler capable of mining large text corpus to identify keyword positions and URL Relevancy in search engines.Data Visualization using MySQL, PHP & Highcharts API and developed Interactive dashboards with projections and deviation alerts also saved huge time in site analytics using early warning systemsSearch auto suggestions algorithm based on word frequency, order & proximity weights

Chennai

Role: Managed Process Automations and Innovation Delivery & Driving Process ExcellenceInitiate, Plan and Direct technical implementations across the projects and ensure meeting customer requirementsDeveloped Work Flow Management tool to consolidate and extract insights from multiple large text filesDesigned an Automated Calibration System for learning management on key processesHealthcare process transformation initiatives and visited US multiple times for transitions with onshore teamsMentoring data analytics to project managers/leads and coordinate all management reporting activitiesInitiate & support Lean/Green Belt projects to improve critical business metricsDeveloped Pricing Solution Suite to simplify manual effort on pricing the healthcare claims and improved the productivity and accuracy. Won global award for the same in DELL’s innovation marathon at 2013

Chennai

Managed an Adjudication Process and Process Improvement InitiativesDeveloped productivity tools and performance monitoring systems for larger BPOteams.Designed knowledge management systems that integrated causal learning techniquesfor better decision support.Integration of desk level procedures into single point application for better information retrievalRequirement Collection and Coordinate between business and development teamsAssess various processes and validate cross functional implementation of best practices across the teams

Master Of Computer Applications (Mca), Algorithms And Data Structure

Activities and Societies: Social Media AnalyticsSocial Media Analytics - analyze current trend of topics and generate insights from it.

Bachelor Of Science (B.Sc.), Chemistry

Activities and Societies: NCC Senior Navy