Arun Kumar Email & Phone Number

Ottawa

Trained new staff in regards of tasks and responsibilitiesScheduling for front-of-house staffPromoted business through different marketing schemesEnsured that all guests are greeted in a timely, friendly, and professional mannerRecommended menu items based on customer needs and preferencesMaintained high levels of customer service while taking care of large parties and multiple table sectionsResolved guest’s food and beverage concerns to guest’s satisfactionEnsured… Show more Trained new staff in regards of tasks and responsibilitiesScheduling for front-of-house staffPromoted business through different marketing schemesEnsured that all guests are greeted in a timely, friendly, and professional mannerRecommended menu items based on customer needs and preferencesMaintained high levels of customer service while taking care of large parties and multiple table sectionsResolved guest’s food and beverage concerns to guest’s satisfactionEnsured food hygiene was kept in accordance with standards and guidelines Show less

Ottawa, Canada Area

Successfully manage functions to guest’s satisfactionPrompt and accurate response to guests’ inquiriesSetting up the banquet hall before every event.Maintained a clean and safe area performing pre- and post-shift side work: set-ups, prep, clean-ups, stock, etc.Assisted training and collaborating with new employees according to company policiesMonitored cleanliness and proper sanitation of tables, stations, and service areasPerformed other duties as assigned by… Show more Successfully manage functions to guest’s satisfactionPrompt and accurate response to guests’ inquiriesSetting up the banquet hall before every event.Maintained a clean and safe area performing pre- and post-shift side work: set-ups, prep, clean-ups, stock, etc.Assisted training and collaborating with new employees according to company policiesMonitored cleanliness and proper sanitation of tables, stations, and service areasPerformed other duties as assigned by supervisorResponded to guest inquiries and special requests promptly and professionally to ensure guest satisfactionKnowledge of Maitre’D POS system Show less

International Business, 3.49

Relevant Coursework: Feasibility of International Trade, Accounting, International Sales and Marketing, International Market Entry.

Advanced Diploma, Tourism And Travel Program, Cumulative G.P.A. : 3.70

Graduated with Honors in the Travel and Tourism Management Program

Hospitality Administration/Management, Cumulative G.P.A : 3.66

Graduated with Honors in the Hospitality Management - Hotel & Restaurant. Relevant Coursework: Beverage Service Theory, Food and Beverage.