Results-driven Networking Management professional with over 15 years of experience as an Infrastructure Engineer in Information Technology. Proven expertise in EMC, HP, and IBM XIV storage arrays administration, specializing in technologies such as VNX, VNX2, Symmetrix, VMAX, PowerMAX, HP-EVA, P9500, 3PAR. Recognized for excellent communication, organizational, and analytical skills. A dedicated team player and performer, adept at completing projects on time and under budget. Known for troubleshooting effectively and efficiently, resolving challenging business and technology issues. Direct and decisive leader with 'hands-on' management understanding. Extensive knowledge in storage and MDS SAN switch management tools, including unisphere, symcli, Datacenter Network Manager (DCNM), Fabric Manager (FM), Nexus Dashboard Fabric Controller (NDFC), Storeserv Management Console (SSMC), AWS Cloud Endure, and AWS Disaster recovery manager."
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Technical Infrastructure ConsultantHcltechWatford, Gb -
Technical Infrastructure ConsultantHcltech Nov 2013 - PresentTamil Nadu, India- **Growth and Sustainment Projects:** Leading SAN storage Management initiatives for growth and sustainment projects.- **Capacity and Availability Reporting:** Monthly reporting on storage capacity and availability for optimal performance.- **DR Rehearsals and Tests:** Active participation in Disaster Recovery rehearsals and tests for critical applications.- **LUN Management:** Proficiently handling LUN allocation and de-allocation on VNX, VMAX, and PowerMAX.- **AWS Disaster Recovery:** Contributing to DR tests using AWS Elastic Disaster Recovery (DRS) and Cloud Endure.- **Agile Scrum Methodologies:** Project planning and tracking using Agile Scrum methodologies, with tools like Jira.- **Knowledge Base and Training:** Developing knowledge base articles (KBA) and conducting training sessions.- **Service Management:** Handling Incident, Service Requests, Change, and Problem Management through Service Now.- **Multi-Platform Storage Oversight:** Managing storage allocations for UNIX, Linux, and Windows servers.- **Customer Support and Technical Resolution:** Providing timely solutions for customer queries and technical issues.- **Storage Array Operations:** Commissioning and de-commissioning processes for storage arrays.- **Active Directory Administration:** Managing users, groups, and domains in Active Directory.- **Cloud Technologies Involvement:** Handling EC2 deployments in AWS and Azure Cloud Technologies.- **Weekend and On-call Support:** Actively participating in weekend and on-call activities for system reliability. -
San Storage Technology ConsultantHp Jun 2011 - Nov 2013India· Allocations and De-allocations on HP storage arrays (HP-EVA, P9500, 3PAR)· Coordinating with vendor (HP) for hardware replacements· Office 365 administration· Creating mailbox, Distribution list, Troubleshooting Email related issues.· Deploying new Virtual and Physical servers (Windows 2008, Windows 2008 R2, Windows 2012 R2)Managing MDS SAN switches (CISCO MDS 9513 Switch -
3Rd Line EngineerMahindra Satyam Nov 2009 - Oct 2011Tamil Nadu, India· Administration and Management of EMC Clariion· Storage provisioning on EMC Clariion CX300, CX500 Series.· Administration of SAN Fabric switches Cisco.· Managing storage allocations for ALL UNIX platforms, Linux, and Windows servers. · Creating file shares and providing security permissions based on the customer requirements· Providing desktop and laptop support on windows and MAC -
3Rd Line Engineer - It SupportOrigin Itfs Jul 2008 - Nov 2009India· Expertise in installing and troubleshooting of windows Operating systems· Ability to maintain a reliable and methodical approach to support and documentation· Excellent analytical, troubleshooting, problem solving and time management skills· Creating and Maintaining OU, Groups, Users and Printers in Active Directory· Desktop and server Administration, Network maintenance within office setup -
2Nd Line Engineer - It SupportNewgen Software Technologies Pvt Ltd May 2007 - Jun 2008Installing and configuring Active Directory in Windows 2000 & 2003Installing and Configuring Omni Docs Application Software Managed users and groups in Active directory Installing and configuring Computers hardware's Software'sInternal customer support
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It EngineerOrigin Infosys Pvt Ltd Mar 2006 - May 2007
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Customer Support EngineerOrigin Infosys Pvt Ltd Mar 2006 - May 2007Installing and configuring Active Directory in Windows 2000 & 2003Supported Windows 2000 Prof, Windows 2000 Server & Windows Server 2003 Managed users and groups in Active directory Installing and configuring MIME ServerInstalling and configuring Computers hardware's Software'sInternal customer support
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Desktop Support EngineerSri Balaji Computers Dec 2002 - Mar 2006Installation and Troubleshooting of Windows 95& 98, Win 2000 & Win XPAssembling, Troubleshooting and Maintenance of all range of PC'sInstalling and configuring Computers hardware's Software'sSetting up local area networkConfiguration and Troubleshooting of E-mail Client's like MS Outlook and Outlook expressInstallation & configuration of Antivirus Software's
Arun M Education Details
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P.V.PolytechnicComputer Technology
Frequently Asked Questions about Arun M
What company does Arun M work for?
Arun M works for Hcltech
What is Arun M's role at the current company?
Arun M's current role is Technical Infrastructure Consultant.
What schools did Arun M attend?
Arun M attended P.v.polytechnic.
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