Continually learning about the latest trends, existing scenarios and information security testing tools in the Cyber Security realm. Thinking from an attacker's perspective to gain insights is the approach I take while learning the tricks of the trade. Leveraging my passion for technology, my transferable skills and strong foundation in problem-solving, critical thinking, and attention to detail. Eager to continue learning and applying my expertise to protect against cyber threats.Roles:• Assist with client's Information Security projects in terms of GRC.• Contribute to the development and implementation of security policies and procedures for clients.• Conducting gap analysis and identifying security risks for clients• Monitoring client compliance with security plans and policies.• Providing guidance to clients on Information Security best practices.• Research and stay current on the latest information security trends and technologies.

• Turned around low-growth operation by solidifying workflow processes, strengthening client relationships and improving communications.• Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.• Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.• Managed activities as necessary for the start of new projects, process improvement initiatives, use of Quality tools, resource planning, Risk Management, Root Cause Analysis, Internal Audits and developing a mentality of continuous improvement initiative in general. • Created and applied new business analytics and reporting tool across project sites.• Developed impactful and strategic partnerships with clients to drive business development.• Creation of marketing strategies and advertising initiatives used to promote company.• Analysed business needs while soliciting customer feedback for process improvements.• Communication and follow-up with clients for project execution and delivery in the defined time limits for productivity improvement. • Building and working with a high-performing teamHighlights: • Started Business Transformation and Business Process Improvements in the Group Organisations.• Successfully built up an entirely new team of 20 professionals which included architects, designers, project managers and engineers as part of the Business Transformation Initiatives.• Developed mechanisms to enable multi-team co-ordination to assist in seamless project completion with minimal hiccups.• Played a key role in helping the company to earn 7X more revenue (2019-20) than the previous year.• Successfully helping to negotiate final costs by additional 5-10% by improving the vendor onboarding processes.• Overcome obstacles using positive facilitation, teamwork and influencing through building and maintaining customer relationship.

An independent role with the organisation engaged in the roles of ensuring service quality, client engagement and the HR/ Administration profiles in the southern region

Role:• Oversaw entire gamut of branch operational activities • Updated overall MIS reports for studying trends and worked out future strategies• Monitored case-to-case updates, conversion percentage, channel relations & target achievement while following up with sourcing channels for logins and existing cases• Developed faster process flows and formats to speed up the service.• Enhancing the customer satisfaction matrices & monitoring customer complaints; building and maintaining healthy business relations for ensuring maximum customer satisfaction• Directing workflow to meet quality standards and compliance with regulations• Managing various lending operations including appraising proposals, conducting risk analysis and scrutinizing relevant documents before sanctioning loans.• Monitoring weekly collections and forecasting collections; overseeing opening of the new account and sending statement of account for customers and devising the credit application & fixing the credit limit.• Took care of stressed assets and initiated efforts for recovering dues• Managed existing loans to prevent slippage into NPA• Handled cash operations and ATM, ensuring that they were maintained within the prescribed limits• Administered areas such as gold loans, processing of account opening forms, system administration and ATM management• Adhered to legal and regulatory compliance as the Compliance Monitoring Officer of the branch.• Creating & sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members; imparting continuous on-job training to accomplish operational efficiency Highlights:• Member of the General Manager's Club of the Federal Bank Limited based on the overall performance in the branch• Played a part where overall business growth of INR 200 million was achieved in 20 months.