IT professional having 11+ years of extensive experience in Insurance domain including 4.5+ years in RPA ( Robotic Process Automation) solution building and implementation using UIPATHHighly motivated and results-oriented RPA Developer with 4.5+ years of experience leveraging UiPath for comprehensive automation solutions. Adept at analyzing client needs, designing workflows, and implementing robust automations that drive efficiency and accuracy.Key Skills:RPA Support and Development (UiPath): 4.5+ years of experienceProcess Analysis & Design: Skilled in feasibility studies, process flows, and workshopsDeployment: Experienced in deployment planning, incident management, change management and prepare the CI/CD development pipeline in Team City.Collaboration & Communication: Proven ability to effectively engage with stakeholders at all levelsTechnical Expertise: Proficient in web and desktop application automation, data manipulation, and excel integrationsHighlights:Successfully automated complex business processes at HCL and Genpact, reducing human intervention and increasing accuracy.Implemented end-to-end process automation using UiPath for various applications.Managed change management processes, ensuring smooth deployments and stakeholder communication.Strong understanding of RPA lifecycle and governance procedures.Looking to: Leverage my expertise to contribute to innovative automation projects within a collaborative and growth-oriented environment. Open to new opportunities that challenge me and allow me to continuously learn and expand my skillset.
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Lead EngineerHcltechNoida, Up, In -
Lead EngineerHcltech Jan 2024 - PresentNoida, Uttar Pradesh, IndiaClient - NatWest Role on Client side - Deployment Analyst ( RPA - UiPath)Responsibility-Manage the Deployment process from lower environments to production for live automations.Prepare the CI/CD development pipeline in Team City.Manage change requests and communicate deployment impact to stakeholders. Monitor and troubleshoot deployment issues. Ensure compliance with RPA governance policies and procedures. Collaborate with RPA developers and other IT teams to ensure seamless deployment. Develop and Implement deployment plans for RPA solutions. Document Deployment procedures and maintain deployment records. Manage Release and Change Management process during Implementation and Software Development Life Cycle along with Technology change management process with change records like MCR , TCR etc.Tools - Uipath, Jira , ServiceNow, Confluence, Gitlab, Team city -
Lead EngineerHcl Technologies May 2022 - Jan 2024IndiaClient - NatWest Role on client side - Technical Specialist (RPA Production Support)Responsibility- Maintain Post Production support automation. Initiating RCA for faulted bots and report back to delivery team if changes are required to be done to BoTs. Conduct thorough testing and validation of RPA BOTs before deployment. Works on support role and managing BoTs, Triggers, Queues etc. along with it, helps Deployment Lead in deployment activity as a part of deployment role. if any changes are done, We make sure the deployment should be done timely without any hassle with all required stakeholders. Works on change record and manage them with proper documentation. Interact with development team and business along with scrum master if any changes are required and has been done. Interaction with offshore and onshore users for requirement,understanding, analysis, design the solution and building workflows as per approved design.Tools - UiPath, Orchestrator, ServiceNow, Confluence, CyberArk, Jira, Slunk, Health check, Jfrog Artifactory -
Process DeveloperGenpact Mar 2020 - Apr 2022Noida, Uttar Pradesh, IndiaExtensively worked on RPA Uipath activity to automate process.Hands on experience working with various version control like GitHub.Design, Document, Develop, Execute and Test automation plans from business requirements. Automated numerous routine tasks using UiPath, thereby reducing manual intervention. Debugging and identifying the errors using error handlers. -
Senior Process AssociateGenpact Apr 2014 - Feb 2020Noida Area, IndiaPlaying role as QC And SME, handling team of 30 FTEs.Maintaining the daily and weekly productivity reports and sends it to the team and FLM’s.Preparation of SLA report and publishing it to all the FLM’s on a weekly basis.Answered to the daily query / complaint mails by customers, following the SOP.Organizing team huddles on a timely basis and communicating about new updates in the process among the team.Responsible for sending daily team invoicing details to the FLM’S.Responsible for doing Quality Audits to work done by team.Conceived process monitoring dashboard, non-technical staff with single-pane view of ongoing process.Developed and updated tracking spreadsheets using Excel.Generated reports of findings to help management with making key decisions.Tracked and analyze reports to determine needed improvements. -
Process AssociateExl Nov 2013 - Apr 2014Noida Area, India -
Desktop Support EngineerMismo Infra. Pvt. Ltd. Dec 2012 - Jul 2013IndiaAssembling and dissembling of computer components.Ø Network management implementation of hardware, software, system support, configuration, installation upgrades.Ø Installation, troubleshooting and support of LAN.Ø Installation of Server Windows 2000, 2003.Ø Installing and Configuring Hardware.Ø Installing and Configuring of Virtual PC. Operating System: Windows 2003 (Server& Professional) windows XP & windows7 Hardware : Assembling & troubleshooting of Computer and its Peripheral Device, PrintersTechnologies :TCP/IP, NetBIOS, and good knowledge in different protocol, Ethernet (10/100/1000), copper and fiber physical cabling plants Networking :- Ø Planning and Managing Local Area Networking.Ø MS Outlook ,Outlook Express & Exchange ServerØ Installation and configuration of DNS, DHCP and IIS ServicesØ Backup and Restore System State Data..Ø Using Remote Desktop and Telnet connection.Ø Creating and Managing Active Directory Group and OUs Ø Configuring Software DeploymentØ Install & configure network printerØ Configuring IP Security, Group Policy and Local Security Policy
Arun Pal Education Details
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Mathematics -
Iiht Systems LimitedA+
Frequently Asked Questions about Arun Pal
What company does Arun Pal work for?
Arun Pal works for Hcltech
What is Arun Pal's role at the current company?
Arun Pal's current role is Lead Engineer.
What schools did Arun Pal attend?
Arun Pal attended Dr. B. R. Ambedkar University, Agra, Iiht Systems Limited.
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Arun Pal
Senior Salesforce Developer At Algoworks Solutions Inc || 4X Salesforce Certified DeveloperNoida1gmail.com
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