A business process management professional with comprehensive and diverse work experience in Technical, Telecom, Financial Services, Customer Services and Training verticals. Proven ability to effectively mentor and manage processes, programs, with effective execution, people engagement and results driven work ethic. Recognized ability to take complex ideas, transform them to executable plans and promote ideas to a diverse audience from executive management to the task owner; seeking leadership position in a dynamic organization where the skills will be greatly utilized and enhanced
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Sr. Project ManagerTechment Technology Sep 2021 - PresentBhilai, Chhattisgarh, IndiaManaging a Portfolio of Software Development and Data Engineer Program/Projects for US and UK based clients using technologies like Java, Spring Boot, React JS, Angular, .NET, HTML, CSS, AWS, Azure, Power BI, Retool, Make, etc. -
Business PartnerBigway Services Jul 2019 - Feb 2020Hyderabad, Telangana, IndiaSetting up and managing own food outlet specialized in Italian, Continental and European cuisine inside an IT campus
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Sr. Manager - Lean Digital TransformationGenpact Dec 2016 - Jul 2019Noida Area, IndiaKey responsibilities include program managing RPA project portfolio, driving Lean Digital transformation initiatives, process transformation/improvement, Managing and reporting SLA -
Pex ManagerMaersk Global Service Center Mar 2011 - Dec 2016Pune Area, IndiaKey Contributions: Responsible for facilitating, identifying, mentoring and governing the project porfolio and kaizen program for Group Business Units - Service Lines function Responsible for Robotic process automation for key functions/processes Responsible for business process improvements for the Maersk Line shipping processes through Maersk Improvement Methodology (MIM)/PRINCE2 projects Mentoring Black/Green Belt/PRINCE2 improvement projects for the key strategic… Show more Key Contributions: Responsible for facilitating, identifying, mentoring and governing the project porfolio and kaizen program for Group Business Units - Service Lines function Responsible for Robotic process automation for key functions/processes Responsible for business process improvements for the Maersk Line shipping processes through Maersk Improvement Methodology (MIM)/PRINCE2 projects Mentoring Black/Green Belt/PRINCE2 improvement projects for the key strategic initiatives for the F&A processes Gaffa tape coaching to TL’s and Managers for effective process management by equipping them to plan their daily work through various PEX tools/methodologies Supporting deployment of Process Excellence Framework – Operational Performance Planning and Review (OPPR), Standard Work and Quality Management System (QMS) Helping improvement mindset on shop floor through regular coaching on Six Sigma basic tools, Kaizen, etc Show less -
Assistant ManagerIbm Global Process Services Jan 2005 - Mar 2011Pune Area, IndiaKey Contributions: Strategic Quality: Responsible for revenue savings through Six Sigma Green Belt projects Mentoring Six Sigma Yellow/Green Belt projects for the processes Publishing attrition and retention analysis for the BU Strategic analysis for the processes on a need basis Preparing and publishing guide books for a few critical metrics Reviewing the process health, compliance for Business Process Management Services, adherence to client contracts… Show more Key Contributions: Strategic Quality: Responsible for revenue savings through Six Sigma Green Belt projects Mentoring Six Sigma Yellow/Green Belt projects for the processes Publishing attrition and retention analysis for the BU Strategic analysis for the processes on a need basis Preparing and publishing guide books for a few critical metrics Reviewing the process health, compliance for Business Process Management Services, adherence to client contracts and the performance of the processes on the various critical client metrics against the agreed target, suggestions for improvement and best practice sharingService Delivery: Accountable for achievement of service delivery metrics, conceiving short-term and long-terms plans for accomplishment of operational targets Interacting constantly with the client on a daily basis through conference calls for scheduling requirements, issue resolution & performance reporting Extending high-standard services to clients for enhancing the satisfaction matrix Responsible for attrition through employee engagement; managing a team of 24 executives and SME’s involved in back office operations & customer support Show less
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Sr. FacultySoftware Solutions Integrated Ltd. Jan 2000 - Feb 2002Mumbai Providing training to Corporate and Students in software programming - C, C++, Oracle, Java, Servlets and EJB
Arun Philip Education Details
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Entrepreneurship/Entrepreneurial Studies -
Raipur Institute Of TechnologyFirst Class -
CbseMathematics -
CbseMathematics
Frequently Asked Questions about Arun Philip
What company does Arun Philip work for?
Arun Philip works for Techment Technology
What is Arun Philip's role at the current company?
Arun Philip's current role is Sr. Project Manager.
What schools did Arun Philip attend?
Arun Philip attended Indian Institute Of Management Kashipur, Raipur Institute Of Technology, Cbse, Cbse.
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Arun Philip
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