Identified and pursued new business opportunities in the bus operations industry by researching the market and onboarding high-quality bus operators.Negotiated contracts and commercials to optimize savings and reduce risks while ensuring strong partnerships with suppliers.Launched and managed new bus routes, overseeing day-to-day operations and driving revenue growth through efficient collaboration with internal teams.Collaborated with Operations, Demand, and Customer Support teams to ensure seamless service delivery and maintain the highest standards of quality.Acted as the primary point of contact (POC) between key stakeholders, suppliers, and customers, ensuring timely feedback and process improvements.Drove growth and improved margins by making critical P&L decisions on a daily, weekly, and monthly basis, resulting in sustained business performance.

Team Leadership: Directed a team of 15 Area Sales Managers (ASMs) to buildand expand the doctor network, ensuring their performance aligned withorganizational goals.External Partnerships: Managed a team of 15 Unit Managers who focusedon B2C sales and partnerships for the product.Network Creation: Coordinated the establishment and management of an inhouse network for doctors, pharmacies, and diagnostic centers to support OPDservices.Lead Generation & Analysis: Oversaw lead generation and data analysis throughthird-party channel partners, ensuring compliance with established terms andconditions.Project Planning: Developed detailed project plans encompassing scope,timelines, budget, resources, and deliverables, aligning with organizational goalsand healthcare regulations.Account Management: Led the management of key healthcare networkaccounts in Tamilnadu, maintaining strong relationships and driving strategicpartnerships.Risk Management: Identified potential risks and developed strategies to mitigatechallenges that could affect project timelines, budgets, or quality outcomes.Progress Reporting: Prepared progress reports, documentation, andpresentations for stakeholders and management, showcasing achievements,challenges, and future milestones.Transactional Management: Managed SaaS operational activities with networkproviders such as clinics, hospitals, laboratories, and pharmacies, ensuringsmooth and efficient processes.Tech Integration: Collaborated with IT departments to implement or integratehealthcare technologies and systems. to support project objectives, such as EMRsystems, data analytics tools, or telemedicine solutions.Client Settlement: Handled financial transactions and settlements with channelpartners and partnered healthcare network providers. Supervised a supportteam of three members in Tamil Nadu, addressing customer support andescalations. Managed a finance team of two, ensuring timely settlements toclients.

Directly managed a proficient team of 3 Territory Account Managers with sales and operations.Managed SaaS platform support, sales, and client relationships which resulted in less than 10% churn.Managed the financial settlements to doctors and hospitals via online transactions from customers, ensuring daily oversight and coordination by the finance team.Conducted strategic meetings with senior physicians to understand practiceworkflow needs.Represented the company, enhancing brand visibility and recognition.Educated and generated interest among Account Managers for improvedteam performance

Review customer IMS/VoLTE RFP/RFI/RFQs, identify, and analyze the project requirements.Managed end-to-end customer onboarding for SaaS platforms.Conducted brand-awareness initiatives within the healthcare community.Acted as a pivotal liaison between physicians, surgeons, and company services.Provided insights to optimize citywide sales and marketing strategies.Consistently achieved 100% of annual sales MRR targets.Tailored product demonstrations to meet customer needs

Personally met potential customers, creating and publishing profiles within the market product.Consistently published 8 high-quality profiles per day onto the platform.Managed north and central region clients, ensuring accurate and updated profiles aligned with their needs.Over a span of 2 years, contributed to making 1800 doctor profiles live on the platform, significantly enriching its database

Conducted a meticulous survey covering 200 km of fiber optic network cables across the city.Supervised a 3-person team in geospatial data collection, ensuring 99.9% data accuracy and timely project completion.Created digital layouts of cables for future operational use, optimizing infrastructure planning and management.