Arun Pradhanang
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Arun Pradhanang Email & Phone Number

Technical Support Specialist at Incident IQ
Location: Atlanta, Georgia, United States 7 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Incident IQ
Role
Technical Support Specialist
Location
Atlanta, Georgia, United States
Company size
213 employees

Who is Arun Pradhanang? Overview

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Quick answer

Arun Pradhanang is listed as Technical Support Specialist at Incident IQ, a company with 213 employees, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Arun Pradhanang.

Arun Pradhanang previously worked as Software Support Specialist at Incident Iq and Information Technology Administrator at Hands Free Consulting. Arun Pradhanang holds Bachelor Of Science - Bs, Information Technology And Data Analytics, 3.5 from Columbia Southern University.

Company email context

Email format at Incident IQ

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Incident IQ

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Profile bio

About Arun Pradhanang

As a Software Developer at Hands Free Consulting, I collaborate in an agile development environment, contributing to the successful and timely completion of sprints and projects. I also expand my skill set to include .NET, developing and enhancing web applications for various clients.I have a certificate in Web Development from Fullstack Academy, where I learned the fundamentals of full-stack development, user-friendly website design, and custom themes/plugin creation. I also have an associate's degree in Web Development and Security from Bergen Community College, where I gained a solid foundation in information technology. I am passionate about creating compelling web solutions that meet the needs and expectations of users and stakeholders. I am adept at communicating across all organizational levels, using Agile methodologies and SEO strategies.

Current workplace

Arun Pradhanang's current company

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Incident IQ
Incident Iq
Technical Support Specialist
Atlanta, GA, US
Website
incidentiq.com
Employees
213
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Company profile
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7 roles

Arun Pradhanang work experience

A career timeline built from the work history available for this profile.

Technical Support Specialist

Incident Iq

Atlanta, GA, US

Software Support Specialist

Current
Incident Iq

Atlanta Metropolitan Area

Nov 2024 - Present

Information Technology Administrator

Hands Free Consulting

United States

  • Provided IT support across diverse platforms, including Windows OS, Office365, iOS/Android mobile devices, Intune, VMWare Horizon, and Meraki networks.
  • Managed user licenses, roles, profiles, and permissions, ensuring adherence to security standards.
  • Monitored product performance, analyzed user feedback, and applied data insights to optimize and enhance data product offerings.
  • Collaborated with external vendors to manage contracts, Statements of Work (SOW), and project execution, ensuring alignment with business objectives.
Oct 2023 - May 2024

Software Engineer Student

Fullstack Academy

Fullstack Academy’s flagship program, the Full-Time Software Engineering Immersive, is a rigorous, 13-week career accelerator for students of all starting skill levels.

Jun 2023 - Oct 2023

Solar Energy Consultant

Sunpro / Adt Solar

Savannah, Georgia, United States

Provided customized solutions to clients by generating and designing solar array proposals. Fostered positive relationships and trust by cultivating strong customer rapport. Tracked and managed project progress to support informed decision-making by utilizing CRM (Customer Relationship Management) software

Oct 2021 - Sep 2023

Business Technical Team Leader

Hargray Communications

Savannah, Georgia Area

Ensured the best customer experience delivery by facilitating bridged conference calls with other departments and third-party vendors to devise actionable plans and resolutions. Showcased leadership expertise to build and lead cross-functional teams. Achieved desired goals by creating and executing robust strategies

Feb 2018 - Oct 2021

Technical Support Agent

Hargray Communications

Drove seamless workflow by promptly and accurately troubleshooting customers' internet, TV, phone, and email issues. Proposed corrective action plans to maximize customer satisfaction by analyzing client complaints and effectively communicating findings to upper management.

Feb 2018 - Feb 2019
Team & coworkers

Colleagues at Incident IQ

Other employees you can reach at incidentiq.com. View company contacts for 213 employees →

BN Brandon Nelson Brandon Nelson Colleague at Incident Iq Stone Mountain, Georgia, United States, United States View → JS Juan Suárez Sandino Juan Suárez Sandino Colleague at Incident Iq Atlanta, Georgia, United States, United States View → KW Khylin Williams Khylin Williams Colleague at Incident Iq Atlanta Metropolitan Area, United States View → L“ Larah “Lucy” Elliott Larah “Lucy” Elliott Colleague at Incident Iq Atlanta Metropolitan Area, United States View → VC Vincent Collins Vincent Collins Colleague at Incident Iq Warner, New Hampshire, United States, United States View → CW Courtney White Courtney White Colleague at Incident Iq New Braunfels, Texas, United States, United States View → HB Hannah Bailey Hannah Bailey Colleague at Incident Iq Atlanta Metropolitan Area, United States View → MO Matt Owensby Matt Owensby Colleague at Incident Iq Atlanta, Georgia, United States, United States View → LV Laura Vitro Laura Vitro Colleague at Incident Iq New York, New York, United States, United States View → IP Isis Pope Isis Pope Colleague at Incident Iq Atlanta Metropolitan Area, United States View →
3 education records

Arun Pradhanang education

Bachelor Of Science - Bs, Information Technology And Data Analytics, 3.5

Columbia Southern University

Activities and Societies: National society of leadership and success (NSLS)

Certificate Web Development

Fullstack Academy

Attended a Full-Time immersive 12 week long full stack development program. - Learned frontend and backend development with specialization.

Ged, General Studies, 8-12

Paramus High School

Activities and Societies: Track and Field (2011 - 2015) Basketball (2011 - 2013) Christian club (2015)

FAQ

Frequently asked questions about Arun Pradhanang

Quick answers generated from the profile data available on this page.

What company does Arun Pradhanang work for?

Arun Pradhanang works for Incident IQ.

What is Arun Pradhanang's role at Incident IQ?

Arun Pradhanang is listed as Technical Support Specialist at Incident IQ.

Where is Arun Pradhanang based?

Arun Pradhanang is based in Atlanta, Georgia, United States while working with Incident IQ.

What companies has Arun Pradhanang worked for?

Arun Pradhanang has worked for Incident Iq, Hands Free Consulting, Fullstack Academy, Sunpro / Adt Solar, and Hargray Communications.

Who are Arun Pradhanang's colleagues at Incident IQ?

Arun Pradhanang's colleagues at Incident IQ include Brandon Nelson, Juan Suárez Sandino, Khylin Williams, Larah “Lucy” Elliott, and Vincent Collins.

How can I contact Arun Pradhanang?

You can use AeroLeads to view verified contact signals for Arun Pradhanang at Incident IQ, including work email, phone, and LinkedIn data when available.

What schools did Arun Pradhanang attend?

Arun Pradhanang holds Bachelor Of Science - Bs, Information Technology And Data Analytics, 3.5 from Columbia Southern University.

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