Arun Prasad Varma

Arun Prasad Varma Email and Phone Number

Vice President - Operations and Support @ RRD GO Creative
Chennai, TN, IN
Arun Prasad Varma's Location
Chennai, Tamil Nadu, India, India
Arun Prasad Varma's Contact Details

Arun Prasad Varma personal email

About Arun Prasad Varma

Dedicated and results-driven professional with a remarkable 30-year career, 21 of which have been dedicated to elevating Operations and Service Delivery within a prominent BPO organization in India. Proven expertise in managing high-value client engagements, ensuring customer delight, process excellence, continuous improvement, and profitability.Specialties: Leadership, Customer experience, Operational Excellence, Organisational development, Business Transformation, People development, Inclusion, Culture building, Day-to-day operations, Strategic planning and development, P&L management, Process migration & Implementations, Process improvement, Learning & Development, Crises management & resolution, Redundancy building, Team management, Business Planning, Business Analysis, Change Management, BPO, KPO. D&I champion

Arun Prasad Varma's Current Company Details
RRD GO Creative

Rrd Go Creative

View
Vice President - Operations and Support
Chennai, TN, IN
Website:
rrd.com/asia
Employees:
350
Arun Prasad Varma Work Experience Details
  • Rrd Go Creative
    Vice President - Operations And Support
    Rrd Go Creative
    Chennai, Tn, In
  • Rrd Go Creative
    Vice President - Operations And Support
    Rrd Go Creative Jul 2022 - Present
    Chennai, Tamil Nadu, India
    Portfolio Head | Insurance and Transaction processing, Administration and Facilities, Physical Security, Business Continuity, Risk and Internal Audit, Governance, Travel and Hospitality - Leading multifaceted divisions, showcasing adeptness in managing diverse functions critical to organizational success.- Head of Insurance and Transactional Processing divisions, overseeing key aspects of financial operations and client interactions.- Driving transformation initiatives for a major insurance client, emphasizing innovation and efficiency.- Orchestrating an organization-wide customer experience implementation initiative, enhancing client relationships and service quality.- Designated Single Point of Contact (SPOC) for a major client engagement, ensuring seamless communication and service delivery.
  • Rrd - Global Outsourcing Solutions, Apac
    Vice President - Operations
    Rrd - Global Outsourcing Solutions, Apac Mar 2002 - Present
    Chennai Area, India
    Strategic Management of two businesses consisting of more than 1000 members offering Commercial Print, Desktop Publishing, Contact Centre and Typesetting services for RRD in Chennai, Manila, Colombo and TrivandrumCommercial Print, Image manipulation, Prepress, Typesetting and Contact centre services to customers in US and UK. Previously also managed the Financial Printing, Desktop Publishing, Word Processing businesses for customers in US, Europe and Asia.- I have a vast experience in effectively and productively managing culturally diverse teams based in Sri Lanka and in the Philippines.- Effectively managed strategic external business partner relationships for RRD. - I was the executive sponsor for the organisation's gender diversity initiative from 2012 and 2015. The Diversity initiative of RRD has been recognized by NASSCOM and at the Asia Best Employer Brand Awards in Singapore. - I was instrumental in setting up the 'Rural BPO' initiative for the RRD GO organization.- I currently champion the Toastmasters initiative at RRD.
  • Rrd - Global Outsourcing Solutions, Apac
    Vice President, Site Head
    Rrd - Global Outsourcing Solutions, Apac Jan 2017 - Jun 2022
    Trivandrum
    Strategic and Tactical Management of Trivandrum Site Operations. Operational oversight of a diverse bouquet of businesses covering Insurance, Financial and Commercial Print, XBRL, Presentations, Retirement services, Image services and Utility sectors with over 1,500+ headcount.
  • Efx
    Assistant Manager
    Efx 2000 - 2002
    Client Management, Customer Delight
  • Colliers Jardine
    Consultant
    Colliers Jardine 1999 - 2000
    Client Solutions Provision
  • Holiday Inn Krishna Hyderabad
    Assistant Manager Sales
    Holiday Inn Krishna Hyderabad 1997 - 1998
    Guest Management, Business Development

Arun Prasad Varma Skills

Leadership Strategic Planning Management Team Management Operations Management Process Improvement Outsourcing Bpo Crm Transition Management Vendor Management Team Building Business Development Program Management Recruiting Relationship Management Resource Management Sales Six Sigma Sla Sourcing Strategy Talent Acquisition Business Process Outsourcing Customer Relationship Management Employee Engagement Business Process Improvement Service Delivery

Arun Prasad Varma Education Details

Frequently Asked Questions about Arun Prasad Varma

What company does Arun Prasad Varma work for?

Arun Prasad Varma works for Rrd Go Creative

What is Arun Prasad Varma's role at the current company?

Arun Prasad Varma's current role is Vice President - Operations and Support.

What is Arun Prasad Varma's email address?

Arun Prasad Varma's email address is ar****@****ail.com

What schools did Arun Prasad Varma attend?

Arun Prasad Varma attended Indian Institute Of Management, Ahmedabad, St.gabriels Higher Secondary School, Loyola College.

What are some of Arun Prasad Varma's interests?

Arun Prasad Varma has interest in Animal Welfare, Children, Environment, Science And Technology.

What skills is Arun Prasad Varma known for?

Arun Prasad Varma has skills like Leadership, Strategic Planning, Management, Team Management, Operations Management, Process Improvement, Outsourcing, Bpo, Crm, Transition Management, Vendor Management, Team Building.

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