As the Founder & Head of SaaS at Infraon Corp, I spearheaded the development of the groundbreaking Infraon Infinity platform, with six sub-products to offer comprehensive IT Operations Management (ITOM) and IT Service Management (ITSM) solutions. In addition, I established and led critical departments such as Product Design, R&D, Marketing (SEO and Performance), ISR Team for remote sales, and Customer Success within the SaaS division. This holistic approach ensured not only cutting-edge product… Show more As the Founder & Head of SaaS at Infraon Corp, I spearheaded the development of the groundbreaking Infraon Infinity platform, with six sub-products to offer comprehensive IT Operations Management (ITOM) and IT Service Management (ITSM) solutions. In addition, I established and led critical departments such as Product Design, R&D, Marketing (SEO and Performance), ISR Team for remote sales, and Customer Success within the SaaS division. This holistic approach ensured not only cutting-edge product development but also effective customer engagement, driving growth and success in the competitive SaaS industry. Show less

As the Founder & CIO of EverestIMS, I played a pivotal role in uniting all eight founders, aligning them towards a shared vision, and bootstrapping the company in 2017. Despite initially holding the CIO designation, my responsibilities encompassed managing all departments, including Product, Engineering, Customer Onboarding, Customer Success, HR, and Operations. Overseeing a team that started with 30 members and grew to 160, I led the development and successful launch of five products in the IT… Show more As the Founder & CIO of EverestIMS, I played a pivotal role in uniting all eight founders, aligning them towards a shared vision, and bootstrapping the company in 2017. Despite initially holding the CIO designation, my responsibilities encompassed managing all departments, including Product, Engineering, Customer Onboarding, Customer Success, HR, and Operations. Overseeing a team that started with 30 members and grew to 160, I led the development and successful launch of five products in the IT infrastructure monitoring, management, and IT Service Management workflow automation domains. These products gained traction and were marketed across India and neighboring countries as on-premise solutions. Show less