Arun Raghavan Email & Phone Number

Bengaluru, Karnataka, India

As a POD Lead, I manage one of the biggest domains wherein I am responsible for • Bench Management, Performance Management, Upskilling and Cross Skilling as well as planning pipeline Quarter on Quarter based on past trends and the Bench scenario on ground.• Bench Engagement and work towards allocating projects to people on Bench.• Planning change of project for Billable folks for various professional and personal reasons. • Understanding and analyzing the professional… Show more As a POD Lead, I manage one of the biggest domains wherein I am responsible for • Bench Management, Performance Management, Upskilling and Cross Skilling as well as planning pipeline Quarter on Quarter based on past trends and the Bench scenario on ground.• Bench Engagement and work towards allocating projects to people on Bench.• Planning change of project for Billable folks for various professional and personal reasons. • Understanding and analyzing the professional aspirations of employees and match them to projects which would help them grow from a skills perspective. My inter personal skills and my multi linguistic capabilities also help employees connect with more openness and trust. • Analyzing any performance gaps with the employees based on feedbacks from the projects and take corrective action in the form of Training or Counseling• Being on top of the information pertaining to the strong and weak skills specific to each employee so that it helps in mapping them to needs accordingly apart from planning the training for employees wherever there is a need. • Being the Point Of Contact for projects for fulfillment of open needs and sync up with the Project Managers and Project Leads to analyze plan for upcoming needs.• Understanding the skills required and planning the fulfillment by optimizing bench or by looking at other avenues such as training or Hiring & Contracting• Understanding the criticality of open positions from a billability point of view while applying the lens of the type of engagement (FPC \ TnM, etc.) for prioritization.• Understanding the Line of Business of the clients to assess the leverage we have to fulfill a position. Show less

Bengaluru, Karnataka, India

As a Workforce Manager for two different proficiencies, I validate all new Resource Requests and share a fulfillment plan along with timelines. Understanding the skills required and planning the fulfillment by optimizing Bench or by looking at other avenues such as training or Hiring & Contracting. Connecting with people on Bench on a regular basis and allocating them to projects based on skill fitment. Proactively get confirmation on roll-offs and plan for them even before they get on to… Show more As a Workforce Manager for two different proficiencies, I validate all new Resource Requests and share a fulfillment plan along with timelines. Understanding the skills required and planning the fulfillment by optimizing Bench or by looking at other avenues such as training or Hiring & Contracting. Connecting with people on Bench on a regular basis and allocating them to projects based on skill fitment. Proactively get confirmation on roll-offs and plan for them even before they get on to Bench. Analyze Supply Gap after factoring in the Bench and roll off and plan to hire based on previous trends for core skills. Be a Point of contact for employees in Bench, getting rolled off from projects in the near future and new joinees coming under my Proficiencies. Analyze any performance gaps with the employees based on feedbacks from the projects. Take corrective action in the form of training or counseling. Single point of contact for fulfillment of open positions. Prioritize open needs based on Fixed Price or TnM positions or some other criticality. Understand the business of the clients to assess the leverage we have to fulfill a position. Work closely with the Hiring and Contracting teams where we have marked the needs as external and shared a plan to get people from the job market. Show less

Bengaluru Area, India

• I am the first point of contact for all employees in my domain who are in need of projects and also for all projects which are in need of people specific to the skill and domain I handle. • Allocating projects to people on bench• Point of contact for employees who are currently in a project but want a change of project for various professional and personal reasons. • Understand and analyze the professional aspirations of employees and try to allocate them to projects which match… Show more • I am the first point of contact for all employees in my domain who are in need of projects and also for all projects which are in need of people specific to the skill and domain I handle. • Allocating projects to people on bench• Point of contact for employees who are currently in a project but want a change of project for various professional and personal reasons. • Understand and analyze the professional aspirations of employees and try to allocate them to projects which match their aspirations and help them grow from a skills perspective. Since I am fluent in conversing in a few Indian languages, I also put on my multi linguistic ability to use. • Analyze any performance gaps with the employees based on feedbacks from the projects • Take corrective action in the form of training or counseling• To be on top of the information pertaining to the strong and weak skills specific to each employee so that it helps in mapping them to needs accordingly apart from planning the training for employees wherever there is a need. • Point Of Contact for projects for fulfillment of open needs• Sync up with the Project Managers and Project Leads to analyze the upcoming open needs• Understanding the skills required and planning the fulfillment by optimizing bench or by looking at other avenues such as training or Hiring & Contracting• Single point of contact for fulfillment of open positions• understand the open positions from a billability point of view and the criticality of billing loss \ TnM positions so as to prioritize the open needs• Understand the business of the clients to assess the leverage we have to fulfill a position• Fulfill the needs with the available bench or Hiring Route or the Contracting Route based on the Lead Time available Show less

Bengaluru Area, India

• As a Talent Management Lead in the infrastructure domain I am responsible for the resource deployment and fulfillment for two complete verticals having multiple clients, across the globe. • Single point of contact for fulfillment of open positions• Understand the open positions from a billability point of view and the criticality of billing loss \ TnM positions. • Managing and minimizing bench by deployment• Plan the deployment of resources coming out in the near future whose… Show more • As a Talent Management Lead in the infrastructure domain I am responsible for the resource deployment and fulfillment for two complete verticals having multiple clients, across the globe. • Single point of contact for fulfillment of open positions• Understand the open positions from a billability point of view and the criticality of billing loss \ TnM positions. • Managing and minimizing bench by deployment• Plan the deployment of resources coming out in the near future whose release from the respective projects have been confirmed• Drive the Talent Acquisition in sourcing relevant resumes in case the requisite skill is not available in bench• Ensuring smooth and continuous flow of resumes to the Delivery teams for interviews and an equal and smooth flow of feedback of the interviews to the Talent Acquisition Team• As a recruitment expert on the infrastructure domain, I understand the different technologies of the domain which helps me to help the Talent Acquisition team with the correct key words for searches in portal and also target companies having similar technologies. • Decide on the mode of recruitment (Permanent Hire \ Contracting) for each of the positions which has to be flagged to the Talent Acquisition team, • Search internally by me from the billed list of Fixed Price Projects where Billing Loss scenarios may not occur Show less

Bengaluru Area, India

• Handle the entire life cycle of internal hiring• Bench Tracking Activity on a daily basis against the open requirements to be fulfilled by interacting with Global Talent Management Group, Verticals and various practices to successfully fulfill the open positions• Identify effective methods for fulfilling the demands in order to make sure billability is maintained• Depending on the criticality and urgency of the requirement and the availability of Bench Resources, I am also… Show more • Handle the entire life cycle of internal hiring• Bench Tracking Activity on a daily basis against the open requirements to be fulfilled by interacting with Global Talent Management Group, Verticals and various practices to successfully fulfill the open positions• Identify effective methods for fulfilling the demands in order to make sure billability is maintained• Depending on the criticality and urgency of the requirement and the availability of Bench Resources, I am also supposed to take decisions on routing and continuously following up the requirement with the Talent Acquisition team or the Contracting Team which will bring the resources from outside the company (Open Market)• Interact with the technical teams, Project and Delivery Teams for interviews and selection. • Completion of the online process for allocation and billing of the selected resource against the requirement Responsibilities as Resource Manager• SPOC (Single Point Of Contact) from WIPRO Technologies for Avaya Inc., who, as our vendors provide resumes for different Networking requirements (CISCO \ Avaya) for WIPRO’s projects across locations• Drive the whole project in a sequential manner by sharing the Networking requirements with Avaya Inc. with a specific JD and • Interacting with the Delivery and the tech panel to give JD clarity to Avaya’s Technical Team • Guide their Talent Acquisition team to source more relevant profiles based on the specific requirements. • Share the resumes to the technical panel assigned for the specific project. Once the technical panel selects the resume through an initial screening process, • Schedule interview and follow up for the feedback from the interview panel• HR in panel for Face to Face interview • Onboarding of the candidate up until his/her team is assigned Show less

Bengaluru Area, India

• SPOC (Single Point Of Contact) from WIPRO Technologies for Avaya Inc., who, as our vendors provide resumes for different Networking requirements (CISCO \ Avaya) for WIPRO’s projects across locations• Drive the whole project in a sequential manner by sharing the Networking requirements with Avaya Inc. with a specific JD and • Interacting with the Delivery and the tech panel to give JD clarity to Avaya’s Technical Team • Guide their Talent Acquisition team to source more relevant… Show more • SPOC (Single Point Of Contact) from WIPRO Technologies for Avaya Inc., who, as our vendors provide resumes for different Networking requirements (CISCO \ Avaya) for WIPRO’s projects across locations• Drive the whole project in a sequential manner by sharing the Networking requirements with Avaya Inc. with a specific JD and • Interacting with the Delivery and the tech panel to give JD clarity to Avaya’s Technical Team • Guide their Talent Acquisition team to source more relevant profiles based on the specific requirements. • Share the resumes to the technical panel assigned for the specific project. Once the technical panel selects the resume through an initial screening process, • Schedule interview and follow up for the feedback from the interview panel• HR in panel for Face to Face interview • Onboarding of the candidate up until his/her team is assigned Show less

Bengaluru Area, India

• Handle end to end recruitments which involves Manpower recruitment, Selection & Placement • Close the critical requirements of different domains by closely interacting with the concerned line managers by understanding the JD of the specific requirement. • Understanding the nature and the number of requirements, • Source relevant profiles from different avenues like job sites, blogs, social networks and my personal contacts. • Perform first level of screening to know the… Show more • Handle end to end recruitments which involves Manpower recruitment, Selection & Placement • Close the critical requirements of different domains by closely interacting with the concerned line managers by understanding the JD of the specific requirement. • Understanding the nature and the number of requirements, • Source relevant profiles from different avenues like job sites, blogs, social networks and my personal contacts. • Perform first level of screening to know the candidate’s understanding of the technology and also his/her interests for the job,• Closely work with the first level technical panels and the candidate to schedule the interviews. • Schedule further rounds of technical and HR interviews• Ensure smooth onboarding of the candidate Show less

Bengaluru Area, India

 Explaining the requirement to the vendors. Reviewing the profiles sent & giving timely updates on the same. Coordinating with vendors for right candidates.(for specific requirements.)

Bengaluru Area, India

 Following – up with candidates till their joining Negotiating salary

The job role assigned to me required me to handle calls from US from HP customers who would call in when they face issues on their notebooks. I was in turn assigned the job of understanding the said issues and categorizing it as software or hardware issues. The software issues were resolved on the phone by either giving the appropriate directions to the customers while on call or by taking a remote access of their system and resolving the issue. Any hardware issue which needed replacement was… Show more The job role assigned to me required me to handle calls from US from HP customers who would call in when they face issues on their notebooks. I was in turn assigned the job of understanding the said issues and categorizing it as software or hardware issues. The software issues were resolved on the phone by either giving the appropriate directions to the customers while on call or by taking a remote access of their system and resolving the issue. Any hardware issue which needed replacement was checked for the warranty status and was proceeded accordingly. The role also required me to up-sell or cross-sell products related to notebooks as a part of sales, after understanding their usage and their needs related to notebooks. Show less

Mba, Hr & Marketing

I have done my MBA in HR & Marketing from VIT University, Vellore.

Bachelor Of Science (B.Sc.), Chemistry , Microbiology, Botany

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