Arun Raj Email & Phone Number

Kerala, India

Pala, Kerala, India

• Managing and training the team of all departments on vital operations and procedures.
• Prepare and implement SOPs. Make sure that the SOPs are followed.
• Taking operational dictions.
• Study the market trends and prepare the sales team for managing the inflow of students.
• Visit colleges and create a good working relationship with the college management.
• Assist colleges on new admission and documentation procedures.

Fort Kochi

Kerala

• Managing and training the team of all departments on vital operations and procedures.
• Prepare and implement SOPs. Make sure that the SOPs are followed.
• Taking operational dictions.
• Study the market trends and prepare the sales team for managing the reservations inflow.
• Maintain control over the purchases and expenses in the managing company.
• Inter departmental communication and co-ordination.

PT Usha Road, Ernakulam

• Managing and training the team Receptionists, Student councilors, Sales executives.
• Overseeing and leading of sales team and its activities on marketing.
• Taking operational dictions.
• Do career counseling for students.
• Maintain relationship with contracted companies of foreign Universities.
• Inter departmental communication and co-ordination.

Thrissur

• Managing and training the team of GRE, Supervisors, and Receptionists.
• Ensuring the front desk provides a professional and friendly service for customers.
• Dealing with customers, including handling complaints when they come to the desk.
• Dealing emergency situations.
• Scheduling staff timings.
• Inter departmental communication and co-ordination.

Calicut Area, India

• Managing and training the team of GRE, Supervisors, Receptionists and Trainees.
• Ensuring the front desk provides a professional and friendly service for customers.
• Dealing emergency situations.
• Monitor C-Form filings and co-ordinate with local police.
• Scheduling staff timings.
• Inter departmental communication and co-ordination.

• Managing and training the team of GRE, receptionists, and Reservation team.
• Ensuring the front desk provides a professional and friendly service for customers.
• Dealing with customers, including handling complaints when they come to the desk.
• Dealing emergency situations.
• Scheduling staff timings.
• Inter departmental communication and co-ordination.

London, Stansted Airport

• Handle Duty Manager shifts
• Handling guests directly.
• Do check in and check outs.
• Room allocation.
• Take pre-payments for advance purchase.
• Take reservations from agencies and over telephone.

London, United Kingdom

• Welcoming the guests and handling guests directly.
• Service of food and beverage orders.
• Restaurant table set up.
• Room service order taking.
• Room service food runner.
• Handling billing of food orders.

Wembley, London

• Welcoming the guests and handling guests directly.
• Taking food and beverage order.
• Service of food and beverage items.
• Restaurant settings.
• Maintaining cutleries and crockery.
• Stock maintenance.

London, United Kingdom

• Assistance in front office operation.
• Taking room reservations.
• Assistance in check-in and check-out process.
• Handling guests directly.
• Assigning rooms for agencies to sell.
• Do Pre-auth for the reservations.

Kerala, India

• Cleaning and maintaining guest rooms and public areas.
• Handling scrubbing machines and vacuum machines.
• Daily maintenance of room status reports and other records.
• Training of new trainees.
• Handling Housekeeping desk.
• Stock maintenance.

Diploma In Hotel Managemet, Hospitality Administration/Management

Associate'S Degree, Computer Science