Senior Technical Support Engineer - Endpoint Security Client Star India Pvt. Ltd.
Current• Vulnerability Management & Monitoring on Qualys Guard Tool (3500 Endpoints)• Perform Vulnerability Scans on endpoints every week.• Assess vulnerabilities and prioritize mitigation based on the severity.• Test of patch in the non-production environment and based on the test results.• Share test results with client along with the patching strategies.• Post approval from client/business, patch endpoints for vulnerability mitigation and with routine security and feature… Show more • Vulnerability Management & Monitoring on Qualys Guard Tool (3500 Endpoints)• Perform Vulnerability Scans on endpoints every week.• Assess vulnerabilities and prioritize mitigation based on the severity.• Test of patch in the non-production environment and based on the test results.• Share test results with client along with the patching strategies.• Post approval from client/business, patch endpoints for vulnerability mitigation and with routine security and feature updates.• Patch all standard and business required applications with updates.• Handle patch management through HCL BigFix.• Creating OS's (Golden Images) for OS deployments through BigFix• Manage and maintain the on-boarding and off-boarding of assets in Qualys, SCCM and McAfee• Share mitigation reports with the client on regular basis.• Supervise major upgrade activities on endpoints as and when required. (OS Upgrades for End Of Life Operating Systems) and replacing old hardware endpoints with latest available ones.• Participation in monthly MIS as a member from End User Computing Domain (Security) to brief all stake holders of efforts taken and activities done to maintain the compliance levels and plans for the upcoming months.• Co-ordinate with vendors and support partners in times of any issues faced during the operations.• Work closely with the Cyber-security Team to maintain the sanctity of the processes, security aspects and compliance levels on all the endpoints. Show less